new sand filter: brown water staight into the pool!!!

Jul 16, 2015
8
Zanzibar - TZ
Hi guys...

my first day on cleaning our brand new pool has been LONG and frustrating!!!
We are doing all by ourself, we DID all by ourself (from digging to concrete etc...)
No builder to ask to... as today is Sunday no pool shop to call either.

Well... the sand was in the filter since Yesterday but didn't start filtration as the water level was too low.
Today was the day! Switched on and... inlets were pouring brown water into the fresh filled pool.

We had to back wash for 10 long minutes before the water got clear!
Of course by that time the water level in the pool was too low again!

Now... before I go to kill someone at the pool store:
is it normal that brand new sand comes dirty???
We really didn't expect that!

Thanks for your comments!
 
Thanks everybody!!!

I actually did backwash and rinse... so after panic I manage myself into the right way.
But I wanted to know if there was a mistake from the shop...
Good... I don't have to kill anybody!!

- - - Updated - - -

Hi Morzh...

can you please tell me what RTFM stays for?

Thanks for your time!
 

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