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RT, et al, I believe that Pool Store employees, for the most part, have been taught the Pool Store way of testing, of maintaining, of remedying. That's what they know, that's what they do. And they are not all the same, though the majority are. I don't think it's malicious, I think it's...

RT, I don't want to be a smart-Rear, but you need to choose what source you will be using to maintain your pool. Pool Stores give you numbers and test results for free, and you get what you pay for. Each tech there will do things differently. And at nearly every visit you will be told what...