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Heater was installed on 7/13/23. Does it make sense that there would be chemical damage in that time? In any case, I will pay greater attention to Raypak chemical recommendations in the future. In case this helpful to others, here was my experience trying to find an Authorized Service...

Thanks for your reply. I can't see enough to find where the water is coming from. I don't want to start taking the machine apart. Every time I touch plumbing, it costs me money.

I have SWG and follow TFP chemical guidelines. What chemicals would cause damage?

When I turned it on I got. 1st Line:Pool Set 2nd Line: Alternates between Pre-Purge and Diff Sw Open At the same time water keeps coming out of the bottom of the exhaust vent. When I increase the pump speed, water comes out faster. The error log has these notifications for the last few...

Thanks for your reply. I guess I'll let the plumber install it. This forum is so important for pool newbies like me.

The IC40 is indicated on the side of the box and on Amazon.

This box in the photos below makes me a little nervous. This prior thread also does not inspire too much confidence. T S Pools There are a number of one star reviews on Amazon, because they are ugly on returns. On Amazon, T S Pools say for unopened box returns: The story is I found online...

I want to install an Intelliconnect to control remotely above all the heater, but also the pump and the SWG. My pool company sent an electrician who said we need to install a new line from the house. But our electrician said that was bull, and that the Intelliconnect draws so little power that...

Here is a link to photos, as requested. They show the old liner that was faded and full of links and wrinkles, the new liner that we think is gorgeous, and where we were thinking of putting a new pool next to the house. They also show how the new liner is a much better fit for our river view...

I've lived 75 years in Manhattan. Wife likes to garden. 10 months ago she bought a place in the Hudson Valley. I insisted on a view of the river. Came with a pool. Pool didn't mean a thing to us. We never had one, and knew absolutely nothing about them. Turns out we love the pool and I...