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    Pump Basket not filling

    Hey friends. I'm having an issue with my pump basket not filling all the way when priming/running. We called a pool service company out to look at it and they replaced some O-rings on the set up and proclaimed it was fixed, but the next day the pump basket was again super low. We've had this...
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    SWG Troubleshooting and Repair

    Hello! I have 2 questions that are semi related… 1. My SWG has suddenly stopped making chlorine. I left it on super chlorinate for 24 hrs and still reading 0 FAC. We cleaned everything and tried again and still nothing. I suspect the cell needs to be replaced (I have no idea how old it is, but...
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    Hayward VSP shuts off

    Yesterday my husband and I removed our salt cell to clean it for its required maintenance. We let it soak in vinegar for a bit (overnight) and put it back on this morning. We shut the pump off while we did this - not sure if that was necessary, but we did it (turned off the breaker). We took the...
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    Spigot question and how to drain

    Hello! We are getting some pretty good rain here today and should probably get around 5-6” total. I’m new to pool ownership so it got me thinking about how I would remove water from my pool if I had to. we don’t have a bottom drain our pool, so I’m thinking my only option is buying a sump pump...
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    Low Pressure Hayward Tristar VS pump

    Hello! I’m reading a bunch on the pool school section of this site, but need some clarification on a few points. I have a hayward SWG pool with a tristar vs pump. The pressure reading on the gauge is very low - like maybe 1 or 2 psi. I turned it off, released the pressure valve, then opened the...
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    Unexplained High Salt Levels

    Hello everyone! New here and a new pool owner. We just bought our home about 2 weeks ago and it came with a lovely salt water pool. I'm learning as I go with regards to the maintenance and chemicals required to balance it. We have a Hayward AquaRite system. When we first moved in 2 weeks ago...