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I have seen a lot of posts about the cables being stuck but has anyone ever experienced a globrite that will not come out of the niche? I have turned it and turned it and it doesn’t seem to want to release from the niche. Any suggestions?

We had a pool built a couple of years ago. We were new to the area and ended up getting burned by a shady pool builder. I used the site a few times during the build to double check on things I was seeing during the build. I am now in the process of fixing a few issues and figured this was the...