Search results

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    INTELLICENTER WEB-CLIENT / MOBILE APP?

    I selected option 1, but an option 4 (I use the web-client and mobile app for pool control) would have been a better choice. For me the web client is very convenient when at my desk to make any adjustments. Setup via the OCP or via mobile app would have been very difficult. I do - at times - use...
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    IntelliCenter 2.017 FW Update

    @MyAZPool one additional item not mentioned: IntelliChlor Superchlorinate feature in both the Web Client and IntelliCenter2 App does not work with 2.017 but does with 1.064. Tony
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    Polaris PB4SQ Booster Pump leaking from body

    Same part number (R0723100). The new part had a manufacture date of October-22-2022.
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    IntelliChem

    Have you checked the ORP dosage limit? Normally it will not dose if that limit has been exceeded in a 24 hour period. The limit can be manually cleared as well.
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    RS485 - Black wire?

    Yup. Neither the MasterTemp or the IntelliChem call for the red wire. Both specifically say only black, green, yellow.
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    RS485 - Black wire?

    Ok. Thanks. So not needed for MasterTemp or IntelliChem and should not be stated as such in the installation manual.
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    RS485 - Black wire?

    I had a service technician here yesterday on another issue. He advised that for the IntelliCenter RS485 connected devices only the green and yellow wires are needed. That is the case for my VSF pumps, but my MasterTemp heater and the IntelliChem use the black wire too. The installation manual...
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    Polaris PB4SQ Booster Pump leaking from body

    It is quick. 5-10 minutes.
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    IntelliChem how to disconnect power to clean pH and ORP probes

    For me, the power to the IntelliChem is connected to the load side of the pool/spa pump power relay. I power off the pool/spa pump at the sub-panel breaker to ensure no power to the IntelliChem is possible while cleaning.
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    Pentair Magicstream Laminar Adjustments

    Do you have a picture to show where it is touching. Normally the cover can be adjusted (toward the left or right) to avoid it being a problem.
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    IntelliCenter 2.017 FW Update

    I have 2 VSF pumps and both use FW v2.11. I’ve not had any issues after the IntelliCenter 2.017 upgrade. I believe the issue only applies to FW v3.03 and v3.04.
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    RS-485 Surge Protection

    Thanks for the feedback. I had just read of the possibility in the Electrical Surge Protection - Further Reading and did not realize that this might have been more specific to EasyTouch. I will hold off on surge protection for the RS-485 comms. Much appreciated. Tony
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    RS-485 Surge Protection

    Yes. FirstSurge FS140. Just trying to add to the protection after reading some recent experiences here from @ajw22 and @KevMo. Maybe overly cautious. I don’t see much written up on RS-485 protection, so looking for confirmation or guidance on the best way forward.
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    RS-485 Surge Protection

    Hi All, I’m preparing to add RS-485 Surge protection to my 2 IntelliPro VSF pumps, MasterTemp and IntelliChem data lines. I will use the SerialComm RS-485 Surge Protector as recommended here. My plan is to add a ground bus (top right in picture below) to handle all the additional ground wires...
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    IMG_8500.jpeg

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    IntelliCenter and MasterTemp 400 Communication

    Nope. Currently awaiting outreach from Pentair local service manager.
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    IntelliCenter and MasterTemp 400 Communication

    Brief update: I’m in direct communication with a Pentair technical manager. They are investigating this issue further. They suspect it might be an issue with the MasterTemp firmware, but not confirmed. More to come!
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    IntelliCenter 2.017 FW Update

    For me, 2.017 has been very stable, especially RS485 comms. I’ve not yet had a loss of comms between IntelliCenter and IntelliPro VSF pumps (pumps have FW version 2.11) or MasterTemp heater. I still would like to see more from Pentair on what they enhanced or fixed. They clearly put much effort...
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    IntelliCenter and MasterTemp 400 Communication

    I think we also had @KevMo advise use of MasterTemp FW 2.0. Also - I believe - that the MasterTemps don't have a path to a FW upgrade without replacing the control board. I've not seen any documentation on MasterTemp FW updates.
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    IntelliCenter and MasterTemp 400 Communication

    I called Pentair. they advised that the issue was resolved with IC update 2.017. They will have a specialist call me to assess further. MasterTemp firmware version 1.0 might be the issue, but they needed more details. I will advise once I get more guidance. @Turbo1Ton what version is your...
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    IntelliCenter and MasterTemp 400 Communication

    I’ve upgraded IntelliCenter to FW version 2.017 and still have MasterTemp FW version 1.0. I tested the auto bypass and MasterTemp heater remains stuck in cooldown and does not reengage the bypass automatically🙁. I will follow up with Pentair tomorrow, but it would be good to hear from anyone...
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    IntelliCenter 2.017 FW Update

    Just updated to the latest IntelliCenter Firmware 2.017 from 1.064. Process was smooth, and with the only exception of the time going from Internet based to manual, all configuration parameters (incl. freeze settings) updated correctly. Will test heater cooldown issue later. I would have liked...
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    IntelliCenter and MasterTemp 400 Communication

    Agree. I installed 2.006 to check on enhancements and then returned to 1.064 as it is easy to switch between firmware versions.
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    IntelliCenter and MasterTemp 400 Communication

    Thanks for sharing. Could you try it with IntelliCenter firmware version 2.006 (if you have it)? Then you’re testing with all the latest firmware versions for both IntelliCenter and MasterTemp. I see 2.006 is no longer available from Pentair. If you can’t test with 2.006, then we must wait for...
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    IntelliCenter and MasterTemp 400 Communication

    @KevMo , Thanks for testing. This is the same/reported error we have been experiencing. Question: what firmware are you using on the IntelliCenter and on the MasterTemp?
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    IntelliCenter and MasterTemp 400 Communication

    Pentair advised me that there is a version 1.1 out for the MasterTemp (I have version 1.0). They have also stated that a fix to the IntelliCenter is coming for this. That guidance was given at 9 months prior to 2.006. To me they did not state that 1.1 is needed for this issue to be fixed. When I...
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    IntelliCenter and MasterTemp 400 Communication

    Here are the steps to the Version for a MasterTemp that is connected to the IntelliCenter is the RS485 connection: - Power off IntelliCenter and Heater - Power on Heater only - Press Pool/Spa on keypad - Press Menu/Back on keypad - Arrow down to Version (about 12 clicks) and press Select on...
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    MasterTemp 400 control point issue / Intellicenter control

    Cooldown is internally set within the heater to 1 minute and cannot be user controlled/adjusted.
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    MasterTemp 400 control point issue / Intellicenter control

    FYI. I calibrated the IntelliCenter water sensor to 10F below actual reading. IntelliCenter displays water temperature of 59F, while the true reading is actually 69F. On the IntelliCenter I request heating pool to 65F. On the MasterTemp it shows pool at 69F and the heating Set Point 65F...
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    IMG_7905.jpeg