Search results

  1. C

    New pool leaking :(

    Just a quick update: turns out one of the umbrella holder pipes in the tanning deck wasn’t capped off at the bottom. It was just an open pipe going straight into the ground. (Amazed that the pool held water for 5 weeks before whatever debris was lodged in there broke loose!) 🤷‍♀️
  2. C

    Replaster without chipping out?

    Yeah...they can’t quite figure out what happened. He’s tried every stain remover and also got a little acid pump which didn’t do anything to the stains. I think it’s some kind of curing discoloration. He thinks dirt just got deeply embedded in the new plaster...?
  3. C

    Replaster without chipping out?

    That’s kind of my feeling too, and I mentioned that. He just said they never chip out the old plaster...??? He said that would take “weeks” and basically seemed to say it’s never done that way. Is that a possibly a regional thing?
  4. C

    Replaster without chipping out?

    Ok, apparently I’m learning EVERYTHING about pool problems all at once, because everything is going wrong. Our brand new pool plaster is covered in stains due to a lackluster startup, and they’ve been recommending an acid wash to fix it. But today PB came over with a little acid pump sprayer to...
  5. C

    New pool leaking :(

    Yes, the pool builder is going to bring in a leak detection company. They haven’t officially “handed over” the pool yet because there have been so many issues with the startup and the plaster. But this just takes the cake...I’m so discouraged already by this pool. I guess I’m just posting to...
  6. C

    New pool leaking :(

    Well, this build has been a bit of a cluster. Pool was filled 5 weeks ago and we’ve already had several issues with the startup. But for the first 5 weeks the pool never needed topping off with the hose. Then Friday night we lost a bunch of water overnight (~1 inch). I thought it was strange but...
  7. C

    Will chemicals keep toads out of pool?

    Woke up this morning to 8 toads swimming around in and mating in our pool. One had laid a giant egg string. 🤮 Will proper chlorine/chemical balance keep them out? (We are still in our builder-provided startup period and realizing our pool water has basically nothing in it...)
  8. C

    No chlorine in pool?

    I’m sure this is a super basic question but how do I figure out 3 ppm? 😬
  9. C

    No chlorine in pool?

    Ok here’s what I got for everything. It quite sure what it all means but would love any suggestions! I picked up some liquid chlorine and stabilizer at Home Depot but haven’t put anything in yet. FC - 0 CC - 0 pH - 7.8 TA - 70 CH - 325-350 CYA - 0
  10. C

    No chlorine in pool?

    Ok. Just did the CYA test (I have 4 kids under 7 so this is taking me a while to steal a few mins here and there...😂) I’m not sure I understand the test - is the solution supposed to be cloudy or something? It says to keep adding until you can’t see the black dot at the bottom of the view tube...
  11. C

    No chlorine in pool?

    Well they actually want to try the acid “bath” first...
  12. C

    No chlorine in pool?

    No, we haven’t gotten the stain issue resolved. They are wanting to do an acid wash next week but I’m thinking I’d like to see if actually having chlorine in the pool would help first... 🤷‍♀️
  13. C

    No chlorine in pool?

    We have a salt generator but they haven’t hooked it up yet.
  14. C

    No chlorine in pool?

    Ok, I’m totally new to this. Got my TF-100 kit and am trying it out. Pool is just a few weeks old but we’ve had a lackluster startup (28-day program contracted by our builder, which supposedly guarantees the plaster). We were told the pool was “balanced” and we could swim, but I’ve never seen...
  15. C

    Help!!! Brand new plaster stains

    Just a quick update: they told me yesterday that the metal tests came back “off the charts” in our pool, so they put some kind of metal out treatment in the water. Not seeing any change so far today.
  16. C

    Help!!! Brand new plaster stains

    Yeah we’ll see I guess. They’re saying they really think it’s organic. The stain that matches where the water was puddling looks exactly like the other stains color-wise, so maybe from the pollen sitting there in the puddle while the pool filled?
  17. C

    Help!!! Brand new plaster stains

    I came across an old thread in which something similar happened, and the owner took a discount in exchange for letting her pool contractor acid wash the new plaster as a fix. This seems like, perhaps, a reasonable compromise, but I’m not sure what a reasonable amount would be in exchange for the...
  18. C

    Help!!! Brand new plaster stains

    Ok, I’ve ordered one of the TF-100 test kits but it hasn’t come yet. (I also tried the vitamin C tablet on a stain yesterday but it didn’t do anything).
  19. C

    Help!!! Brand new plaster stains

    Thanks @onBalance - I’m still pretty confused about what might be causing the extensive staining all over the pool. I understand that the one spot with the puddle running into the deep end could have left marks, but now we’ve got this yellow staining covering the entire deep end floor and walls...
  20. C

    Best pool companies in NW Arkansas?

    Just curious if there’s anyone out there in NW Arkansas, and who you’d recommend as the most reputable pool companies in this area? (Are we allowed to ask for specific referrals on here? Maybe PM me if anyone has names to share?)
  21. C

    Help!!! Brand new plaster stains

    Is there some type of database for finding the type of “pool nerd” contractor or company that could give a second opinion in person? Are there known TFP experts out there that could take a look?
  22. C

    Help!!! Brand new plaster stains

    He’s saying they would only do a “very mild” acid wash that won’t impact the life of the plaster. Is that even a thing? Are there more specific questions I should be asking (such as what concentration of acid they would be using, etc.?)
  23. C

    Help!!! Brand new plaster stains

    Well, I tried the vitamin C tablet tonight with no luck. Any other ideas? Could this be a plaster defect / mottling? It’s more brownish yellow than gray.
  24. C

    Help!!! Brand new plaster stains

    Ok, they’ve tried some stain removers with no luck so far. PB is talking about draining and acid washing the pool, but I’m worried that will compromise our brand new plaster job. He says it won’t because they will only do a very mild acid wash that won’t remove any plaster. Is this a bad idea...
  25. C

    Help!!! Brand new plaster stains

    I wasn’t really planning to take on all the details of pool maintenance at this point (I have 4 littles ages 0-7 and was just planning to pay for a service until I have more time to learn all of this.) But the more I read the more it sounds like maybe I’m going to need to invest a lot of time...
  26. C

    Help!!! Brand new plaster stains

    We are not rural, we are on city water. (Perhaps there are water truck services like this, I just don’t know anything about it and never knew to ask.) We just did what our pool builder said he always does. He is using another contracted person for the 28-day startup process, and said the person...
  27. C

    Help!!! Brand new plaster stains

    Yes, it’s a large pool (20x40 with an 8ft deep end). It took about 75 hours to fill with our garden hose (that’s what our pb said they always do, I asked about the fire dept doing it and they just laughed... 😬)
  28. C

    Hello from NW Arkansas!

    Hello! Im a brand new pool owner, just filled our gunite/plaster pool about 10 days ago. It’s already a bumpy road because I didn’t discover this forum until after our first mishap...😂 (Help!!! Brand new plaster stains) I’m hoping to learn as much as I can from all of you! Thanks so much!
  29. C

    Help!!! Brand new plaster stains

    Help! Our brand new gunite pool was plastered (plain white) 11 days ago. Plaster was done on Friday and they started to fill immediately. We never received any instructions from our PB and knew almost nothing about pools bc they said they had someone starting everything up for the first 28 days...