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  1. redth

    Pool Math........The App

    Yeah it’s on the todo list :)
  2. redth

    Pool Math app suddenly crashing on iPhone

    @bpricedo are you getting an error? Are you sure you are using the correct username and password?
  3. redth

    My first test

    Can you explain a bit more what you mean by putting your targets in each time? Are you adjusting the default targets that are suggested/populated each time and expecting them to stick? I want to understand if it's working how I would expect to for you or not first :)
  4. redth

    Pool Math........The App

    Is your windows version up to date? Check windows updates and make sure it’s on the latest. That said I will be pushing an update to Windows very soon which should address some of this.
  5. redth

    POOL MATH APP

    You should be able to login with the same account on both devices to do this. If you subscribed on one after you signed in on the other you may need to log out and sign back in again. But this definitely is supported and should work (lots of families are doing the same thing).
  6. redth

    Pool Math........The App

    @wayner it should use C if your pool volume is set to Liters and F if it's set to Gallons. This is definitely tricky and something I'd like to address in the future to make it more obvious (allow you to override the units you use for temperature and measurements, independent of what you set the...
  7. redth

    Pool Math app suddenly crashing on iPhone

    @bpricedo can you try this for me? 1. First force close the app 2. Go into your Settings 3. Scroll down to the apps section where you see "Pool Math", and tap on it 4. Toggle "Reset App Cache" to on. 5. Launch Pool Math again and login again Let me know if this fixes things for you!
  8. redth

    Pool Math App Update

    @Holydoc going to keep this on my radar. It seems like a bug in an underlying library I use to build the app. I have reported it and have some internal pull to get some eyes on it but yeah in the meantime wanted to at least go back to a less bad version of the problem :)
  9. redth

    Site issue today (6/5/20)??

    Hey, I’m the pool math developer and have been helping @Leebo a bit with this latest migration. We’ve considered moving to Azure, but the problem is (well the in-problem I guess) the hosting company we are with are absolutely phenomenal when it comes to dealing with issues of the forum software...
  10. redth

    PoolMath iOS App Log Closes

    This is likely due to the app being killed by your phone once it goes into the background. Most phones keep apps in memory from most recently to least recently used and will kill as many non-current apps as necessary to free up memory. It sounds like Pool Math is being killed by the operating...
  11. redth

    Pool Math App Update

    They are a bit funny/big in 3.3.3 but the previous UX (especially on android) for the new log popup was horrible... I'm going to keep refining the new log popup... and tabs...
  12. redth

    Having issues getting pool math app set up on phone...

    The app only asks for location if you choose to use the feature which helps find your zip code for you. It only uses the location once to reverse geocode a zip code from your location. You can manually enter your zip code instead and not have to enable location privileges.
  13. redth

    Having issues getting pool math app set up on phone...

    When you're done filling things out, press the Check mark at the top right corner to finish. Please let us know if you are having problems after this...
  14. redth

    Problem with PoolMath App Renewal

    For those seeing renewal issues I’m curious what happens if you go into the subscribe part of the app and press the restore button?
  15. redth

    Problem with PoolMath App Renewal

    Go to the subscribe page as if you were purchasing it and hit the restore subscription button which should get you all fixed up
  16. redth

    Pool Math App Update

    Just pushed an update to android about the text fields being hidden under the keyboard, you should see it in the play store any time now, please let me know if it works ;)
  17. redth

    Pool Math App Update

    Thanks, I was just looking at this and I think I've finally figured it out, going to push out another update shortly with that fix :)
  18. redth

    Pool Math App

    Ok, I think I've got this narrowed down. We have one person testing the fix, if anyone else would like to test a preview release of the fix, please DM me your email address.
  19. redth

    My app shows mostly zeros!

    @jnojr does your phone have a different language or region set other than English and USA/Canada ? I don't see the 0's though I did see the negative infinity, but that should now be corrected in your data. I've added some code to guard against CSI ever calculating to NaN or Negative/Positive...
  20. redth

    Pool Math App

    @MLR54 can you try accessing this url from your phone? https://api.poolmathapp.com/hello It seems like going through some of the error logs for the app that some people's devices are not resolving the domain for the server correctly. I've not seen any outages reported by any of our hosting...
  21. redth

    Pool Math App

    Try clearing the app data and cache and logging back in after using these steps Fix app stuck spinning on Android
  22. redth

    Pool Math App Update

    I definitely can recreate this and know what you mean. Working on fixing it. The odd thing is it works correct on some devices I’m testing on but not others.
  23. redth

    A Request from TFP, and a few updates

    ? First of all, I'm sorry for your loss. I REALLY appreciate this story, and to see your understanding and appreciation of your husband's work. I also felt really compelled to reply to this post, so here it goes: I'm the developer on the app here ?. We did things a little bit differently...
  24. redth

    Pool math app feature request - graph of test results

    It's somewhere on the list of things we'd like to add to the app. It's not really a coding or technical problem (we had internal versions with graphs galore in them), but more about providing something useful. What questions are we trying to answer with graphs? We found most of the time that...
  25. redth

    Pool Math........The App

    We have talked about how to do this properly at GREAT LENGTHS :D We're still trying to figure out the best way to implement this for everyone, but it's one of the higher priority items on our list !
  26. redth

    PoolMath wont run after update.

    Hmm if 306 worked it might be one of the app dependencies I updated that now requires a newer iOS. I’ll look into it this week.
  27. redth

    PoolMath wont run after update.

    Hmmm.. I'll have to look more closely.. I'm not sure we technically support iOS 10, but I have to double check. I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS.. :(
  28. redth

    PoolMath wont run after update.

    @hankering2swim what are you using to login, your TFP account? also what type of apple device is this on and what version of iOS?
  29. redth

    PoolMath wont run after update.

    Here’s an image for reference....
  30. redth

    PoolMath wont run after update.

    @hankering2swim you can try one more thing. Go into your Settings app on your iOS device.. Scroll alllllllll the way down the main list until you find "Pool Math" and tap on that. You should see a "Pool Math Settings" section with a "Reset App Cache"... Try turning that setting on and...