Hello All,
I had to fly overseas due very sick nephew. Water was perfect before I left. I checked on the pool on a camera and tge brand New Polaris with 4 wheels was moving, but a few days ago it seemed like water level was lower and Polaris was stopped. I came back home last night. Water was low to the point no water visible In summer. It was almost 100 degrees. Pump was running but water was moving, so I refilled the pool and tried to turn it on…it makes priming sound but no water starts coming, so I turned it off. Is there anything I can do ? I have been waiting for a pool company to open a new route/get enough employees/customers which they were supposed to do few months ago. They said they would start Aug 1, it is August 8. Is there a lesk or did tge Water just evaporate and did we destroy the system while we had to leave due to family emergency overseas ? Thank you so much. Katarina
I had to fly overseas due very sick nephew. Water was perfect before I left. I checked on the pool on a camera and tge brand New Polaris with 4 wheels was moving, but a few days ago it seemed like water level was lower and Polaris was stopped. I came back home last night. Water was low to the point no water visible In summer. It was almost 100 degrees. Pump was running but water was moving, so I refilled the pool and tried to turn it on…it makes priming sound but no water starts coming, so I turned it off. Is there anything I can do ? I have been waiting for a pool company to open a new route/get enough employees/customers which they were supposed to do few months ago. They said they would start Aug 1, it is August 8. Is there a lesk or did tge Water just evaporate and did we destroy the system while we had to leave due to family emergency overseas ? Thank you so much. Katarina
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As recommended above, please post some pics and try to give us more details about your system. We'll do what we can to help you troubleshoot the issue.