Id do that in a second if it was offered. I think the good folks at dsp would have offered it they thought it likely my unit was actually underperforming compared to others but thats not the case. I am not calling back to push for it at this point.
SWG ratings
- Thread starter trivetman
- Start date
Did you purchase it because of its perceived value vs. output compared to other brands or because it fit better into your existing plumbing?
If the former, then how does that stack up to the other brands if you consider only 50% of the output for the price you paid? You mention Pentair and Hayward are $500 more with slightly better output (if you believe those numbers) compared to the 50% of the U-55. Then it is a toss-up and maybe down to what the warranty is worth. Also, you do not show if you have an automation system, but you wish to purchase a VSP. If you purchase a name brand VSP then is it worth linking that to the same brand SWCG?
If the latter, then go ahead and keep the unit. It fits your needs, and you now know the production output so you can modify PM app to use that in the calculations.
@HermanTX
Yep….those are spot on my thoughts. Even at 50% of the advertised output it still has good value.
I might put it back in the plumbing tonight and run it a solid 12 hrs at 100% just to make sure its producing what I think it is.
I have no automation and zero concerns about same brand or not of vsp, so options are wide open. But thats for another posting before this one just gets too lengthy.
Yep….those are spot on my thoughts. Even at 50% of the advertised output it still has good value.
I might put it back in the plumbing tonight and run it a solid 12 hrs at 100% just to make sure its producing what I think it is.
I have no automation and zero concerns about same brand or not of vsp, so options are wide open. But thats for another posting before this one just gets too lengthy.
- Nov 30, 2019
- 852
- Pool Size
- 8500
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
Just to provide another data point, did a OCGT on my 3+ year old Hayward T-15 cell. 100% output, 12 hours. Poolmath predicted 10pm FC gain, I got 9.0. Water is really high, pouring rain right now, could account for the difference but still pretty close to predicted. I’ve never opened it up in the 3+ years to look at it.
Well…..I just ran a 24 hour test with SWG at 100%. Yesterday at this time FC was 4.5. It is now 5.0. FC usage has been pretty consistently 3.0 per day over the last week when I switched to LC. Time to send it back 
Maybe I got a dud unit. The only good thing I have to say about all this is that at least dsp did offer a full refund.
Not exactly sure what to do now? Either shell out the big $$$ for a pentair or Hayward or switch back to jug lugging
I really do appreciate everyones feedback , providing their own swg results, and just reading my gripes!
Maybe I got a dud unit. The only good thing I have to say about all this is that at least dsp did offer a full refund.
Not exactly sure what to do now? Either shell out the big $$$ for a pentair or Hayward or switch back to jug lugging
I really do appreciate everyones feedback , providing their own swg results, and just reading my gripes!
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If your amperage is the same as all of the other units, then that implies that the unit is producing what it is going to produce.
In my opinion, DSP's claims of output are exaggerated to try to make sales.
Only you can decide what you want to do based on your evaluation of the options.
I think that you have to significantly derate the Circupool output expectations based on the anecdotal evidence posted so far.
Is there some reason you can't ask them to provide a copy of the report they have that forms the basis of their claims?
Cause I am not calling them to ask at this point.
The guy I talked to said they just publish what the manufacturer tells them. I imagine thats nothing but numbers on the page without any information about how they were derived or by whom.
In my opinion, DSP should publish whatever documentation they have that they use as the basis for their output rating claims.
If they have a report from a manufacturer, then they can publish it and we can then ask the manufacturer where they got their numbers.
As best as I can tell, the units are made in China and the Chinese manufacturer is just a subcontractor like Foxconn that makes the iPhone.
So, that makes Pace Car Corp DBA Circupool Products responsible for the CircuPool line of products and the product claims just like Apple is responsible for Apple iPhones and other Apple products even though they don't actually physically make the phone.
In any case, they have to have a reasonable basis for the claims and they should be ready, willing and able to provide something to substantiate their claims.
If they have a report from a manufacturer, then they can publish it and we can then ask the manufacturer where they got their numbers.
As best as I can tell, the units are made in China and the Chinese manufacturer is just a subcontractor like Foxconn that makes the iPhone.
So, that makes Pace Car Corp DBA Circupool Products responsible for the CircuPool line of products and the product claims just like Apple is responsible for Apple iPhones and other Apple products even though they don't actually physically make the phone.
As of 2012, Foxconn factories manufactured an estimated 40% of all consumer electronics sold worldwide.
Foxconn - Wikipedia
en.wikipedia.org
In any case, they have to have a reasonable basis for the claims and they should be ready, willing and able to provide something to substantiate their claims.
Well…..I just ran a 24 hour test with SWG at 100%. Yesterday at this time FC was 4.5. It is now 5.0. FC usage has been pretty consistently 3.0 per day over the last week when I switched to LC. Time to send it back
Maybe I got a dud unit. The only good thing I have to say about all this is that at least dsp did offer a full refund.
Not exactly sure what to do now? Either shell out the big $$$ for a pentair or Hayward or switch back to jug lugging
I really do appreciate everyones feedback , providing their own swg results, and just reading my gripes!
I can't remember which of these threads I replied in or thought about replying in; they're moving too fast
Another option -- go cheap. I really think most of these units are the exact same factory line with different stickers on them. I'm happy with my Calimar generic unit for $625 (CaliMar® Salt Chlorinator for Inground Pools | Up to 40,000 Gallons | CMARSHA40-3Y). No worries about published specs, because they don't publish a production spec! But my overnight gain tests show it produces 1.1-1.3 pounds a day (5.2-6.2ppm in my 23K gallon pool), and that's with lowish salt; I plan to add a couple bags and retest out of curiousity. My pool is similar size, in a hot climate with a lot of sun, and I'm very satisfied with it. At CYA 70-80, I'm only having to run it 8-10 hours to keep up with the peak days. And most days I have the cover on, reducing the time anyway. The unit seems well built, and has run great for the year I've had it.
That's my recommendation -- take the refund, turn around and spend half; take the other half as compensation for having to look at a "lesser" sticker!
I have an idea to make a place where people can post overnight gain test results in a way that would let us track them better, so we can gather our own data on actual performance. I know we'd like them to pass on their "engineering" data, but I can guarantee they don't have what we really want, and even if they did they won't ever provide it.
There are lots of places to save money, but for mission critical gear, “buy once, cry once.“. From my own experience and looking at a few others’ experience, the Hayward stuff has conservative specs. I know nothing about Pentair but as a major brand, I’d assume it’s the shizzle as well.Well…..I just ran a 24 hour test with SWG at 100%. Yesterday at this time FC was 4.5. It is now 5.0. FC usage has been pretty consistently 3.0 per day over the last week when I switched to LC. Time to send it back
Maybe I got a dud unit. The only good thing I have to say about all this is that at least dsp did offer a full refund.
Not exactly sure what to do now? Either shell out the big $$$ for a pentair or Hayward or switch back to jug lugging
I really do appreciate everyones feedback , providing their own swg results, and just reading my gripes!
Well, I've been lurking in the shadows on/off for about a decade on TFP....maybe I can contribute something that will help you with your final decision.
I purchase a Circupool UL55 back in October of 2021, I really wanted to buy Inyo Pool Pureline Salt generator 60k PL7703 but it was out of stock at that time and since the Circupool units are highly recommended here if you don't have automation I went ahead and purchase it..... and so far I'm happy with it.
I too was curious about how much chlorine it was producing so I tested it two times, one time back in October 2021 I ran my single speed pump for 11 hours and Circupool SWCG on 100%, my starting FC at 8pm was 8ppm and pool math app stated my gain should be 11 ppm and it was, when I tested my pool after it was 19 ppm. Second time I tested was in January 2022 I ran my pump this time for 6 hours - my starting FC 8ppm and I gained 5ppm of the 5.8ppm pool stated I should have - 13ppm in total.
My pool volume is about 15000, Circupool SWCG is hooked up to 240V along with my pump, when generating the control module is 21 volts and 6.3 -6.44 amps, my CYA is between 70-80 and salt 3400ppm at that time tested with Taylor K-1766 but circupool module was reporting 3900ppm.
Trivetman if I were you I would probably ask for an exchange or maybe you might be better suited to go the Hayward route. If I were in your shoes my Virgo brain would not let me think of anything else beside my Circupool SWCG that's underperforming, your results to me are not acceptable.
I'll try to attach a pic of my Circupool SWG so people don't think I'm a shill for Circupool since I never posted before.
I purchase a Circupool UL55 back in October of 2021, I really wanted to buy Inyo Pool Pureline Salt generator 60k PL7703 but it was out of stock at that time and since the Circupool units are highly recommended here if you don't have automation I went ahead and purchase it..... and so far I'm happy with it.
I too was curious about how much chlorine it was producing so I tested it two times, one time back in October 2021 I ran my single speed pump for 11 hours and Circupool SWCG on 100%, my starting FC at 8pm was 8ppm and pool math app stated my gain should be 11 ppm and it was, when I tested my pool after it was 19 ppm. Second time I tested was in January 2022 I ran my pump this time for 6 hours - my starting FC 8ppm and I gained 5ppm of the 5.8ppm pool stated I should have - 13ppm in total.
My pool volume is about 15000, Circupool SWCG is hooked up to 240V along with my pump, when generating the control module is 21 volts and 6.3 -6.44 amps, my CYA is between 70-80 and salt 3400ppm at that time tested with Taylor K-1766 but circupool module was reporting 3900ppm.
Trivetman if I were you I would probably ask for an exchange or maybe you might be better suited to go the Hayward route. If I were in your shoes my Virgo brain would not let me think of anything else beside my Circupool SWCG that's underperforming, your results to me are not acceptable.
I'll try to attach a pic of my Circupool SWG so people don't think I'm a shill for Circupool since I never posted before.
Attachments
All - I really appreciate all the advice. Im glad to hear someone is getting the full advertised output.
Again - not sure what I am going to do yet. I would have been thrilled to try a cell exchange from CP but it wasn’t offered (I actually even asked them for this during one of the calls for support).
One thing for sure is that I don’t have the mental bandwidth for another failure and all the testing and monitoring that goes with it so I might take my time before doing anything and lug jugs of bleach for a bit
Again - not sure what I am going to do yet. I would have been thrilled to try a cell exchange from CP but it wasn’t offered (I actually even asked them for this during one of the calls for support).
One thing for sure is that I don’t have the mental bandwidth for another failure and all the testing and monitoring that goes with it so I might take my time before doing anything and lug jugs of bleach for a bit
In a round about way, it was when they offered you a refund. (If you choose to do it again)
Eh….I guess kind of. But if I got two duds in a row something tells me I might not get money back offered the second time.
I kind of wished that Circupool would have sent you a replacement cell to see if perhaps you got a mislabeled UL25 or maybe you received the correct cell but like you mentioned above it is a dud.....but I’m happy that they are trying to make things right by offering you a full refund because you’re not happy with the product.
Companies like Hayward spend a lot on Research and Development and then companies in China steal the intellectual property to make knockoff products.
Then, the companies sell their products at a discount to brands like Hayward and Pentair.
It’s really not fair to companies like Hayward to have to compete against products made in China with stolen intellectual property and products marketed with exaggerated claims.
I don’t know if this describes the CircuPool Products, but they definitely come out of China, the product definitely seems to be a clone of the Hayward products and the product claims seem to be exaggerated.
panjiva.com
www.importgenius.com
Then, the companies sell their products at a discount to brands like Hayward and Pentair.
It’s really not fair to companies like Hayward to have to compete against products made in China with stolen intellectual property and products marketed with exaggerated claims.
I don’t know if this describes the CircuPool Products, but they definitely come out of China, the product definitely seems to be a clone of the Hayward products and the product claims seem to be exaggerated.
Pace Research Ltd., 40316 U.S. 290 Business, Waller, TX 77484, USA | Buyer Report — Panjiva
Pace Research Ltd. at 40316 U.S. 290 Business, Waller, TX 77484, USA. Find their customers, contact information, and details on 57 shipments.
panjiva.com
Pace Research Ltd. | See Full Importer History | ImportGenius
US Customs records available for Pace Research Ltd. in Tomball. See their past imports from Base Landhau Foreign Trade Co based in China. Follow future activiy from Pace Research Ltd..
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Thats all true and its a manufacturing and ip problem well beyond pool equipment
- Jun 1, 2018
- 13,693
- Pool Size
- 26000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)