Sta Rite SR200NA Heater - Temperature Not Reading Correctly

Good afternoon everyone. I have a spa that waterfalls into my pool. The spa is heated by a Sta Rite SR200 Natural Gas Heater. Here's my problem though. When I activate the heater, the temperature on the heater reads about 30 degrees colder than the actual water temperature. The heater will still heat the pool, but since it thinks it's 30 degrees cooler than it actually is, the heater never turns off. It basically heats the water so hot that I have to manually turn it off and on to try and regulate the temperature. I've already replace the thermistor and high limit switch. The old thermistor looked ok, but I replaced it anyway. The high limit switch was broken. So anyway, both have been replaced, and I'm still having the same problem. Any idea what it could be? Any help is appreciated. Thanks so much.
 
Any chance that it's set to metric?

What temperature do you have the heater set to?

What is the actual water temperature and what does the display show?

Does the temperature displayed change as the water heats up?

To toggle the display between degrees Centigrade (°C) and degrees
Fahrenheit (°F):
1. Turn the Operating Control OFF.
2. Press ▲ TEMP or ▼ TEMP for 5 seconds. The display will flash
once and change modes (°C to °F or vice versa).
3. Turn the Operating Control ON.

Usually it's going to be a bad thermistor. Since you replaced the thermistor, I would suspect that the control board might be bad.
 
I went out and checked just now. It's set on Fahrenheit. However, I toggled it over to Celsius and then powered the heater on. I then powered it off and then switched it back to Fahrenheit. I'm happy to report that it's now reading the temperature correctly! I measured the water temperature at 65.6 degrees. The heater is registering at 66 degrees. Pretty close if you ask me. When i first checked, it was registering the water temp as 34 degrees. It's almost like it just refreshed or something. Like a computer would when you reboot it. Strange. Either way, thanks so much! I didn't even know that you could toggle back and forth between Celsius and Fahrenheit. Thank you thank you. I will continue to check it over the weekend and report back.
 
I'm back again. Fired up the heater yesterday. Temperature is back to reading about 30 degrees lower than the actual water temperature. I tried what we did last night when we toggled back and forth between Celsius and Fahrenheit. No luck. Kept reading 30ish degrees colder than the water actually is. :-(
 

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I think that the thermistor is 10k. Check the resistance against a 10k thermistor chart.

Also, you could connect a 10k resistor to the the thermistor connection in place of the thermistor as a diagnostic only. If it reads 77 f, the board is likely good. If it reads low, the board is probably bad.

At 10k ohms, the temperature readout should be 77 Fahrenheit. Radio shack should have the resistor.

Note: I'm pretty sure that it's a 10k thermistor.
 
Hi...i am a new user here. I had the same issue and i toggled it over to Celsius and then powered the heater on. I then powered it off and then switched it back to Fahrenheit. I measured the water temperature at 65.6 degrees. The heater is registering at 66 degrees. When i first checked, it was registering the water temp as 34 degrees. It's almost like it just refreshed or something.

circuit assembly
 
Hi...i am a new user here. I had the same issue and i toggled it over to Celsius and then powered the heater on. I then powered it off and then switched it back to Fahrenheit. I measured the water temperature at 65.6 degrees. The heater is registering at 66 degrees. When i first checked, it was registering the water temp as 34 degrees. It's almost like it just refreshed or something.

Yep. That's exactly what happened to me. Weird. That being said, I had it happen again a couple of months ago. This time, that DID NOT fix the problem. I didn't have time to mess with it at that time, so I just left it alone. I checked it again about 2 weeks ago, and everything was working as it should.
 
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