If you're about ready to post and ask some questions, you should first help us and yourself by getting some basics out of the way. Following the steps below will help us help you!
ProfilePlease put the city and state in which you live in your profile. Your climate is important to the advice you receive.
SignaturePlease put the following information in your signature.
1) The size of your pool in gallons
2) The type filter you have (sand, DE, cartridge)
3) If your pool is an AG (above ground) or IG (in ground)
4) If it's IG, tell us if it's vinyl, plaster/pebble, or fiberglass
5) If you know, tell us the size pump and the size (flow rate) of your filter.
Information in your signature will show up each time you post. Signatures need to fit on five lines. It is fine to put several bits of information on the same line.
To change your profile or signature, see the User Control Panel link, just below the TFP logo at the top of the forum. Then select the profile tab, and you can edit your location. Click on Edit Signature to change your signature.
Asking for HelpWhen starting a thread asking for help with a specific issue please include the following in your initial post:
Test Results! Test Results! Test Results!
There is nothing more important than current valid test results. Here's what we need.
FC - Free Chlorine
CC or TC - Combined Chlorine or Total Chlorine
pH -
TA - Total Alkalinity
CH - Calcium Hardness
CYA - Cyanuric Acid (stabilizer/conditioner)
Only the better kits have all of these tests, please read
this article to understand why we need this information, and
this one to see some test kit options. If you don't have a test kit with all of those tests, many pool stores offer water testing.
If you cannot post these results - do not ignore that fact. Tell us you cannot post test numbers. If you can post only some, tell us you cannot post the others or we'll ask if you forgot.
Nothing will help us solve your water chemistry issues quicker than current test results.
Please tell us how your water looks. Is it crystal clear, cloudy, green? Just give us a description. Also, tell us how long it has looked like that - has it been green for 2 days or nine years?......it makes a difference in the advice we give on getting it cleaned up.
To review, add your information to your signature so it always shows up. Post your current water condition and those ever important test results! Failure to do so will only delay a response and hamper our ability to give effective, accurate advice.