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 Post subject: What we need to know to answer your questions
PostPosted: January 17th, 2009, 1:39 pm 
Site Admin
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Joined: May 7th, 2007, 3:03 pm
Posts: 23835
Location: Silver Spring, MD
If you're about ready to post and ask some questions, you should first help us and yourself by getting some basics out of the way. Following the steps below will help us help you!

Profile
Please put the city and state in which you live in your profile. Your climate is important to the advice you receive.

Signature
Please put the following information in your signature.

1) The size of your pool in gallons
2) The type filter you have (sand, DE, cartridge)
3) If your pool is an AG (above ground) or IG (in ground)
4) If it's IG, tell us if it's vinyl, plaster/pebble, or fiberglass
5) If you know, tell us the size pump and the size (flow rate) of your filter.

Information in your signature will show up each time you post. Signatures need to fit on five lines. It is fine to put several bits of information on the same line.

To change your profile or signature, see the User Control Panel link, just below the TFP logo at the top of the forum. Then select the profile tab, and you can edit your location. Click on Edit Signature to change your signature.

Asking for Help
When starting a thread asking for help with a specific issue please include the following in your initial post:

Test Results! Test Results! Test Results!

There is nothing more important than current valid test results. Here's what we need.

FC - Free Chlorine
CC or TC - Combined Chlorine or Total Chlorine
pH -
TA - Total Alkalinity
CH - Calcium Hardness
CYA - Cyanuric Acid (stabilizer/conditioner)

Only the better kits have all of these tests, please read this article to understand why we need this information, and this one to see some test kit options. If you don't have a test kit with all of those tests, many pool stores offer water testing.

If you cannot post these results - do not ignore that fact. Tell us you cannot post test numbers. If you can post only some, tell us you cannot post the others or we'll ask if you forgot.

Nothing will help us solve your water chemistry issues quicker than current test results.

Please tell us how your water looks. Is it crystal clear, cloudy, green? Just give us a description. Also, tell us how long it has looked like that - has it been green for 2 days or nine years?......it makes a difference in the advice we give on getting it cleaned up.

To review, add your information to your signature so it always shows up. Post your current water condition and those ever important test results! Failure to do so will only delay a response and hamper our ability to give effective, accurate advice.



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19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
TFP Admin. Creator of The Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School
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 Post subject: Re: What we need to know to answer your questions
PostPosted: January 19th, 2009, 11:27 am 
Special Contributor
Special Contributor

Joined: March 29th, 2007, 11:56 am
Posts: 4159
Location: Coastalish 'down easter'
Hey, Jason :wave:

Congrats on the promotion! :goodjob:

Quote:
Only the better kits have all of these tests, please read this article to understand why we need this information, and this one to see some test kit options. If you don't have a test kit with all of those tests, many pool stores offer water testing.


It sounds like you meant to link the Pool School articles, but they aren't showing up as clickable links :(

Just trying to be helpful :angel: (if you're having a little trouble cross linking, this thread has a post telling how to do it :lol: ) :wink:



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Luv& Luk
-Ted

Having done construction and service for 4 pool companies in 4 states starting in 1988, what I know about pools could fill a couple of books - what I don't know could fill a couple of libraries :-D

POOL SCHOOL, TF Testkits, Jason's Pool Calculator, CYA vs. cl chart, (Just a few DARNED handy links!)
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 Post subject: Re: What we need to know to answer your questions
PostPosted: January 19th, 2009, 12:04 pm 
Site Admin
Site Admin
User avatar

Joined: May 7th, 2007, 3:03 pm
Posts: 23835
Location: Silver Spring, MD
waste wrote:
Congrats on the promotion! :goodjob:


Thanks!

The links are fixed now.



_________________
19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
TFP Admin. Creator of The Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School
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 Post subject: Re: What we need to know to answer your questions
PostPosted: May 7th, 2010, 5:02 pm 
New User

Joined: May 7th, 2010, 4:33 pm
Posts: 4
35K gal, vinyl, 3/4 HP pump, 18" sand filter, Autopilot SWG (DIG-220 SC-48).



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35K gal, Autopilot SWG (DIG-220 sc-48), 18" sand filter, 3/4 hp pump, vinyl.
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 Post subject: Re: What we need to know to answer your questions
PostPosted: May 7th, 2010, 9:22 pm 
Special Contributor
Special Contributor

Joined: March 28th, 2007, 2:40 pm
Posts: 5413
Location: San Rafael, CA USA
saleencs,

Welcome to TFP! :-D

The info you provided in your post is something that we would need to know when you create a new thread with a new question you have. You can, for convenience, include this information in your signature that is automatically included at the end of every post you write. You can edit your signature by going to the "User Control Panel" button near the upper left of the page and click on the Profile tab and then on the "Edit signature" on the left.



_________________
16,000 gallon outdoor in-ground 16'x32' plaster pool; Pentair Intelliflo VF pump; Pentair IntelliTouch i9+3s control system; Jandy CL-340 square foot cartridge filter
12 Fafco solar panels; Purex Triton PowerMax 250 natural gas heater (200,000 BTU/hr output); automatic electric pool safety cover; 4-wheel pressure-side "The Pool Cleaner"
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 Post subject: Re: What we need to know to answer your questions
PostPosted: September 2nd, 2011, 10:32 am 
Registered User
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Joined: August 30th, 2011, 9:49 pm
Posts: 24
Location: CALIFORNIA
JUST SAW THIS.......VERY HELPFUL.....LOL.....THANKS ADMIN!! =)



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SOUTHERN CALIFORNIA POOLS RULE!! <3
New to tfp and loving it!!! ;-)
Intex round ultra frame AGP 18' x 52" (6,981 gl.)
intex sand filter Model SF15110 Sand Filter (1600 GPH)
Learning the bbb way & Interested in hard plumbing my system.
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