My iAqualink (version1) is hardwired through a router, so not a wifi issue. Periodically, the iAqualink says "service mode" while my touch panels work fine (and Jandy is not in service mode). The device status button says offline too ("service mode" comes when you try to connect). The problem is fixed by pressing the reset button on the Jandy power center, but this cannot be done remotely. Been hard to say what brings this problem on - it will happen a few times over a short period, then be fine for 4 weeks at a time. Any ideas what could be going on? Second time in 4 days I have had this issue, and I am no where near the reset button now.