Posting in Coffee Bar because it's just a rant!!! Pool Service is already fired, but I got fired up myself again!!!!
My TA readings, and the pool guy was showing a perfect 70 TA. Last week, while I was on the phone and not watching I heard a splash and jumped, asking "What the was that?" since I had already stated I was keeping the service for now but wanted no changes without checking with me. He says "Oh, just sodium bicarb, Ph was low". Ummmmm.
A bucket of it added. Ph has now swung from 7.5 to 8.0 but TA went from 70 to 130. NOW I have to bring TA down before I can add borates. Oh, those borates the same guy says are the same thing as sodium bicarbonate, which is also the same as soda ash. Sheesh. Looks like I was a week late in telling them to not touch my pool
Managers are cool though, and understanding, looks like only an issue with their know it all employee. Oh, and he said ALL of you are wrong, you can't dilute a sample to get a reading on high CYA, lol.
Rant over. I'm equally entertained by so many other similar stories from people about local pool stores or service.