First, let me just say a big thank you to TFP. three years countless pool companies and huge frustrations, you've finally taught me more than anyone I can hire... (and the pool is FINALLY MANAGED! if a little banged up from the fight)
But okay, help!
My spa stopped heating well last year. We have a home warranty with pool/spa included. We have had: the booster pump replaced, the filter changed from DE to cartridge, new pool pump (all things the home warranty hired pool people have said 'might be' the problem).. and a few more I'm forgetting. Now, it seems everything is fixed and filter running pretty clean, and the spa is not heating like it used to when we first moved in (3 years).
First repair guy said, "the heater is older than the both of us put together, replace it"
Warranty baulks at this sends in another pool guy who "fixes it"... thin wiring or something
The pool guys leave and I fire it up, feels slow...
Go to my old trusted TFP and do some math... from 80 degrees to 100 degrees (separate floating thermometer). 400,00BTU, average spa size, no spillover, about 70-80 ambient temp, no/little wind. Twenty minutes? An hour?
It was on for 4 hours before it reached (gasping) 100.
Called the pool people back (through warranty company)- he says, "its either on or off and its on, there's no way to test whether or not its heating fast enough. Everything's firing, thermostat is okay"... that's it. and some other stuff about propane running cooler than other gases.
Can you guys help me out? If that's with in normal parameters,
Ill leave it, but I feel I am being cheated by said home Warranty Company. And if I have to call back and tantrum I totally will, but I'm hoping you guys can help me not sound like and idiot?
Thanks in advance, you guys are lifesavers