My husband I purchased a home in February that came with a pool. We have never owned a pool before. It is a 33' above ground pool. 19,500 gallons. Vinyl liner . Clear water II Cartridge Filter. We have spent almost 3 weeks trying to clear it (putting I don't even know how many gallons of chlorine in) and cannot get it to clear no matter what the pool store tells us to do. We have been told we have a chlorine lock. The pool is a cloudy turquoise color. When we took the winter cover off there was a hole in it. We have cleaned the filter a couple times. Vacuumed the pool to try to get it as debris free as possible.
These are the levels we have as of just a few hours ago:
CH 129 (I think?? The TH is 194)
I looked up the SLAM method and came up with a FC shock level of 20 or 24 but I dont know exactly what that means or how to get there.
In short: Help me.