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Thread: Heritage II - 2 stage pump not getting power

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    Join Date
    May 2015

    Heritage II - 2 stage pump not getting power


    So i have a 2010 Heritage II Viking Spa, board VKV502 Balboa, and i moved and re wired it in a new location.

    It's 240 V - Getting 120 on both leads. and 240 across.

    Fuses all seem to check out.

    When i hit the pump button, i hear a click, but the pump doesn't engage and there is a light on the console. The second pump woks fine off the console.

    If I jump the power on the boards jumpers, I can get the pump to turn on, but there seems to be no power on that run.

    I'm thinking relay, but I am not sure. And if it is a relay, can they just be pulled out and replace? Is there some configuration I am missing, since I had to disconnect and reconnect?

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    Azgirl71's Avatar
    Join Date
    Apr 2015
    Sierra Vista, Az

    Re: Heritage II - 2 stage pump not getting power

    I don't have an answer for you but wanted to welcome you to TFP. I am sure someone will see this soon and have some ideas.
    Intex AG vinyl 15' x 48" 4,300 gallons due to skimmer install, Krystal Clear SF pump combo 2800 GPH, Krystal Clear SWG, Pool Blaster Max vacuum, Hayward thru the wall skimmer, TF 100 test kit with speed stir, K 1766 Taylor salt test, My SLAM Process

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    n240sxguy's Avatar
    Join Date
    May 2014
    Benton, KY

    Re: Heritage II - 2 stage pump not getting power

    If you hear a click, the relay is energized. Maybe a wire came off of the relay during the move. Got any pictures of the setup?

    Sent from my iPhone using Tapatalk
    33K gallon IG vinyl. 1.5HP Waterway Mustang pump. 600 lb sand filter. Polaris 280. Circupool SI-60+. TF-100XL

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