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Thread: Desperately need help

  1. Back To Top    #1

    Join Date
    May 2015
    Pasadena md

    Desperately need help

    Just opening our new in ground pool. 25000 gallon with Diamond Brite.
    Company opened 2 weeks ago. Water is clear, but we have greenish stains on about 60% of the walls stairs and bottom.
    Was told to massively shock, which we have for almost a week. We also brush the pool several times daily.
    Very little improvement.
    What should I do?
    How did this happen? Did the company that serviced our pool screw up the closing?
    I am desperate and can provide pictures
    Thanks in advance,

  2. Back To Top    #2
    laveenmoose's Avatar
    Join Date
    May 2012
    Laveen (Phoenix), AZ

    Re: Desperately need help

    Hi Rex, and welcome to TFP, you will definitely get the help you need here.

    First off, here is what we will want to know in order to help you: What is your pool equipment (add to your signature here). Also, post pictures as this will give us a visual of the issue you're dealing with. If you don't have a top quality test kit (strips and pool store test results don't cut it here), then get on of these, preferably the TF100, the speedstir is awesome. Once you have it, post a complete set of results so we know what we're looking at regarding your water chemistry.

    Those with far more knowledge and experience will be along shortly. Oh, and stop using the shock, get some unscented, regular bleach to sanitize the water. Read and re-read Pool School there is all the info you'll need, and you will also have a much better understanding of what everyone will tell you.

    We'll help you get a sparkling clear pool if you follow the advice offered. Git r dun
    10.5K IG gunnite pool with micro-pebble finish in Caribbean blue with Baja step. Haywood main filter with Perry's Pool Pump 1hp motor. Jandy CL-340 cartridge filter. Circupool RJ30 SWG system. TF100 test kit with Speedstir. Floating beer cooler.

  3. Back To Top    #3

    In the Industry
    duraleigh's Avatar
    Join Date
    Apr 2007
    Sebring, Florida

    Re: Desperately need help

    Welcome to the forum.

    If you have green in your pool, it is virtually ALWAYS a sign of inadequate chlorination.

    To get your water chlorinated and balanced, we have to know where you are starting from.

    To know where you are starting from means we need complete current test results. Can you get those for us?
    Dave S. - Forum owner
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

  4. Back To Top    #4
    Pops37's Avatar
    Join Date
    May 2013
    North central TX (Tarrant County)

    Re: Desperately need help

    Testing proves that testing works!.. yep yep yep, keep brushing for sure. I did 3 or 4 times a day for 4 weeks after mine was upgraded.
    Gunite/plaster pool w/spa built 1983, 17,000 gal. (depth 3' x 6' x 3') (37' X 16' +spa, stairs & large in-pool bench seat). Arneson (now Hayward) pool vac (rebuilt 3 or 4 times over 30 years), 350k BTU (nat gas) XE heater (in need of a serious herbal cleansing lol), 2HP Marathon pump & filter basket, DE filter NSS-48, air pump for spa bubbles, one skimmer plus in-line filter Hayward CANISTER W560 to the pool vac. Re-plastered May 2013 reinforced quartz (Marbletite) Diamond Bright. Test kit: Taylor K-2006; Bleach

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