Good evening, guys. I am a newbie to this forum (hence my first post). I recently got my inground pool replastered and have growing concerns. Numerous searches on the internet kept diverting me to this site and I loved the wealth of knowledge I saw when browsing some post. So here is my story…
I have a 22k gallon Anthony and Sylvan swimming pool I recently inherited when I purchased my home. This Spring I decided to take the plunge and get the pool replastered using Sunstone quartz (sapphire) plaster. I opted to go with A&S to replaster the pool since they were the original pool builder and gave me the best overall feeling. My pool was replastered approx. 2 weeks ago (April 30th, 2015). From day 1 when filling the pool up (city water) I noticed a large discoloration throughout the whole pool. I contacted A&S and they reassured me this was normal. They informed me the plaster was “curing” and would eventually even out becoming uniformed. Fast forward to today. The pool’s streaks and blotches have not lighten up the least. I have followed their directions EXACTLY. Adding the Jacks Magic, keeping the PH at 7.0 and brushing 2 times per day, every day. Nothing has changed and the discoloration is still present. I have noticed the discoloration is smooth to the touch and less visible in direct sunlight. The streaks are more pronounced in the mornings and evenings.
I contacted A&S again today and asked for a rep to come out to my house. I am extremely dissatisfied I paid thousands of dollars for a subpar pool finish. I would like if you guys could look over the pictures and give me some feedback as to what you believe the issue(s) may be? I do not want the contractor coming out next week and trying to push the blame on me for water chemistry. I strongly believe this is a workmanship issue but could be mistaken. I am no pool expert. I greatly appreciate all feedback. I am lost at this point and very unhappy.
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I have a 22k gallon Anthony and Sylvan swimming pool I recently inherited when I purchased my home. This Spring I decided to take the plunge and get the pool replastered using Sunstone quartz (sapphire) plaster. I opted to go with A&S to replaster the pool since they were the original pool builder and gave me the best overall feeling. My pool was replastered approx. 2 weeks ago (April 30th, 2015). From day 1 when filling the pool up (city water) I noticed a large discoloration throughout the whole pool. I contacted A&S and they reassured me this was normal. They informed me the plaster was “curing” and would eventually even out becoming uniformed. Fast forward to today. The pool’s streaks and blotches have not lighten up the least. I have followed their directions EXACTLY. Adding the Jacks Magic, keeping the PH at 7.0 and brushing 2 times per day, every day. Nothing has changed and the discoloration is still present. I have noticed the discoloration is smooth to the touch and less visible in direct sunlight. The streaks are more pronounced in the mornings and evenings.
I contacted A&S again today and asked for a rep to come out to my house. I am extremely dissatisfied I paid thousands of dollars for a subpar pool finish. I would like if you guys could look over the pictures and give me some feedback as to what you believe the issue(s) may be? I do not want the contractor coming out next week and trying to push the blame on me for water chemistry. I strongly believe this is a workmanship issue but could be mistaken. I am no pool expert. I greatly appreciate all feedback. I am lost at this point and very unhappy.