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Thread: Astral pool swg not sanitizing

  1. Back To Top    #1

    Join Date
    Apr 2015
    Location
    Knoxville, TN
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    64

    Astral pool swg not sanitizing

    Our pool and swg has been thru one season. When I turn on the swg it comes on but just says "on." It usually warms up and then says "sanitising." I can then see it generating. Now it doesn't. I'm clueless. I will say no one from the builder told us to clean it so we will be doing that this weekend. Any other advise, we leave town next week and I can't leave the pool with no chlorine source.

    Thanks!
    Sand filter
    Salt Generator
    25000 gallon IG Vinyl

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    n240sxguy's Avatar
    Join Date
    May 2014
    Location
    Benton, KY
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    1,800

    Re: Astral pool swg not sanitizing

    I'm not familiar with that particular swg, but does it give any errors? What's your water temp? Have you checked the salt level? Just some ideas off the top of my head. Does that one have a clear housing so you can see the plates?


    30K gallon IG vinyl. 1.5HP 2-speed Waterway Mustang pump. 600 lb sand filter. Polaris 280. Circupool SI-60+. TF-100

  3. Back To Top    #3

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    Apr 2015
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    Knoxville, TN
    Posts
    64

    Re: Astral pool swg not sanitizing

    Temp is about 80. Salt is around 3200. I can see the end of the plates. Thx. No error messages.
    Sand filter
    Salt Generator
    25000 gallon IG Vinyl

  4. Back To Top    #4
    n240sxguy's Avatar
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    May 2014
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    Benton, KY
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    1,800

    Re: Astral pool swg not sanitizing

    Are the plates clean? I don't know why it wouldn't be generating if it's not showing an error. Have you checked the connections at the cell? Does it have a diagnostic display that shows voltage and average?


    30K gallon IG vinyl. 1.5HP 2-speed Waterway Mustang pump. 600 lb sand filter. Polaris 280. Circupool SI-60+. TF-100

  5. Back To Top    #5
    Mod Squad pooldv's Avatar
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    Aug 2012
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    DFW, TX
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    23,998

    Re: Astral pool swg not sanitizing

    What does the owners manual say in the troubleshooting section? Maybe a way to reset it?
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