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Thread: New Install CircuPool Si30 problem

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    Join Date
    May 2015
    Giblert AZ

    New Install CircuPool Si30 problem

    I just install a newCircuPool Si30 system. When I first turned it on it reported salt level very close to water test at 3800ppm an hour later it reports 900 now 100 for 2 days now. The water tests out at 3800ppm, the diagnostic reads -0000 for salt, I get a green light that it is generating chlorine , set at 75% but so far chlorine tests low. Water temp is 73F.
    Should I be concerned that the system is not reporting salt level correctly as long as chlorine is produced?

  2. Back To Top    #2
    Divin Dave's Avatar
    Join Date
    Oct 2013
    Longview, Texas

    Re: New Install CircuPool Si30 problem

    If I were you, I would contact the CircuPool folks. Normally if the unit is reporting low salt, chlorine will not be made at all which sounds like what's happening even though it reports that it is...

    Question - How large is your pool? There are several things that matter when it comes to trying to diagnose problems that are posted.

    We REALLY would appreciate you filling out your signature with those details. If we know the details, it will get a an answer and better recommendations much quicker.
    Here's a link
    Divin Dave,
    IG Vinyl, 15' x 30', 3 1/2' - 6' deep, Oval, ~15K gal, Intelliclor IC40, Intelliflo VS pump, Clean and Clear 420 Filter, auto-fill-disabled, Retrofit LED Color Light, Dolphin Nautilus Robot, TF100 Test Kit, Taylor K1766 Salt Test Kit, Tftestkit Pressure Gauge. Experience- it's what's learned just after you needed it most !!

  3. Back To Top    #3

    Join Date
    Jun 2014
    Roseville, CA

    Re: New Install CircuPool Si30 problem

    Have you check your cell to see if it's clogged. If your PH is too high and depending on other factors it can clog in a jiffy. I use a high pressure nozzel to blow it clean. Works OK if you don't mind getting wet.

    But their tech support is top of the line.
    SWG: CircuPool (5/2018) Universal 40; 3000ppm seems ideal;
    My Ideal Specs:
    FC 5; PH 7.4-7.6; TA 90; CH 350; CYA 75; = SI ~ 0.19
    14,000 gal, in ground, plaster, Cartridge filter, Borates
    TAYLOR K - 2006 Last Circupool SI30+ 4 years RIP.

  4. Back To Top    #4
    laveenmoose's Avatar
    Join Date
    May 2012
    Laveen (Phoenix), AZ

    Re: New Install CircuPool Si30 problem

    I agree with Divin Dave and Chuckiechan. I've had a Circupool for 3 years and love it. Tech support will help you, they are awesome. They may have you calibrate the unit to read your water correctly, and will walk you through it.
    10.5K IG gunnite pool with micro-pebble finish in Caribbean blue with Baja step. Haywood main filter with Perry's Pool Pump 1hp motor. Jandy CL-340 cartridge filter. Circupool RJ30 SWG system. TF100 test kit with Speedstir. Floating beer cooler.

  5. Back To Top    #5
    Propbndr's Avatar
    Join Date
    Mar 2015
    Charles City, Va

    Re: New Install CircuPool Si30 problem

    What are the diagnostic voltage and current readings? If the current is 0.00, you are not generating anything even though the green generation light is on. Your diagnostic salt reading will be 0000 or a little higher. If this is your case, you may be able to reset the unit. Put the on / off switch to off, then disconnect all power to the unit (you should be able to do that at your local disconnect). You may or may not hear a relay click when you disconnect the power. Wait a few seconds then reconnect power, be sure your pump is running, then turn the unit back to auto.

    Recheck the current reading, if the reset worked it should give you a reading other then 0.

    Hope this works for you. Good luck.
    32 X 16 inground, 17260 gallons, Vinyl Liner, Triton II TR-60 filter,
    Sta-Rite 1hp pump Model #MPRA6E-147L, CircuPool SI-30 Plus SWG, TF-100 Test Kit

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