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Thread: Availibility of Taylor reagents in Canada

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    Availibility of Taylor reagents in Canada

    I usually order my reagents from piscines-apollo.com but I have been unable to access their website for awhile now so I am wondering if they are no longer in business. Any one else having this problem?

    Any other suggestions for getting Taylor reagents, especially in larger volumes at a reasonable price here in Canada.

    Thanks
    Deena
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    Mod Squad jblizzle's Avatar
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    Re: Availibility of Taylor reagents in Canada

    I thought I recall reading that they were closing up shop. I know there was a member recently who found a company to buy specific reagents from. Try searching the forum.
    Jason, TFP Moderator
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    Re: Availibility of Taylor reagents in Canada

    You might be forced to contact these people to find a dealer: http://www.lowryassociates.ca/
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    Re: Availibility of Taylor reagents in Canada

    Hi Deena,

    I've retired from Apollo Pools back in late September. I have a full time job in another industry and Apollo was more of a "part time" business, and it was taking more and more time away from family. I think service was suffering a bit because of this lack of time, I was only able to process orders very early in the morning or late in the evenings and sometimes even that was a challenge. Besides the orders there was the inventory control, billing, maintenance, basically requiring lots of time I didn't have anymore with the change in family dynamics. That being said I do have a few test kits still available as well as E, C and A sized reagents. Let me know what you need and I'll try to accomodate you. I can be reached by PM on this board (although I don't visit often) or on gmail as giroup01.

    Many thanks,

    Paul

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    Mod Squad jblizzle's Avatar
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    Re: Availibility of Taylor reagents in Canada

    Makes me wonder how fresh the reagent is. Has it been sitting around since back in September?
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
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  6. Back To Top    #6

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    Re: Availibility of Taylor reagents in Canada

    Quote Originally Posted by CaOCl2 View Post
    Hi Deena,

    I've retired from Apollo Pools back in late September. I have a full time job in another industry and Apollo was more of a "part time" business, and it was taking more and more time away from family. I think service was suffering a bit because of this lack of time, I was only able to process orders very early in the morning or late in the evenings and sometimes even that was a challenge. Besides the orders there was the inventory control, billing, maintenance, basically requiring lots of time I didn't have anymore with the change in family dynamics. That being said I do have a few test kits still available as well as E, C and A sized reagents. Let me know what you need and I'll try to accomodate you. I can be reached by PM on this board (although I don't visit often) or on gmail as giroup01.

    Many thanks,

    Paul
    That's too bad Paul but I do understand family does need to come first. I must say that customer service from you never lacked. You helped me with so many things and answered any questions I had in a prompt manner. Your prices, too were the best.
    I think I have found someone more local but their prices sure are not comparable to yours. Best of luck in new adventures.
    Deena
    http://www.lindbrookstargazer.ca
    100,000 liter IG vinyl liner
    Rolachem Chlorine & Muratic acid Auto feeders/Pool Perfect Auto feeder
    Pentair 30" filter (Tagelus) Sand filter/Centruion switchless pump 1.5/.25 HP

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    Re: Availibility of Taylor reagents in Canada

    Anyone else know where to get reagents in Canada? Lowry's web site doesn't show FAS-DPD kits for residential.
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    Mod Squad jblizzle's Avatar
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    Re: Availibility of Taylor reagents in Canada

    So look in the commercial area of the website ... they must not think that we lowly homeowners would need such a kit
    Jason, TFP Moderator
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  9. Back To Top    #9

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    Re: Availibility of Taylor reagents in Canada

    I did but on the Residential area there is a "Buy Residential Products" button. There is no buy button in the commercial area. But in either case I think you have to speak to someone as I don't think you can order online. How Amish of them!

    How do we convince Taylor to break the Lowry monopoly in Canada?
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