Err1 message on Compool

[goodluckking]

My Compool unit (Cp3400) had a Err1 message. I replace the Temperature Sensor and the error remains on the unit. I shut the unit down at the breaker for two minutes and then restarted and the error message is still there. I was hoping someone might have a suggestion.

Thanks!
Goodluckking

My Pool: 18,000+ gallon built-in with waterfall and spa.

 

[JasonLion]

Welcome to TFP!

Error 1 is a water temperature sensor error. That could mean a problem with the sensor, a problem with the sensor wire, a problem with the connection of the sensor to the main board, or very occasionally a problem with the main board it's self.

Given that you already tried replacing the sensor, the next most likely cause would be a short or broken connection of some kind at the point where the sensor connects to the main board.

 

[racket]

Did you replace it with the proper sensor with green/red wires? The newer units use a 10k ohm sensor with red/black wires which is not compatible.

 

[goodluckking]

You're on the money, I replaced it with a red/black wire sensor. Thanks.

 

[goodluckking]

Do you know how many Ohms the red and green wired one is? I returned the sensor I installed and the L*****e Pool employee was very rude and not helpful. I would appreciate any info you might have that would help me order the correct one on-line.

Thanks!

 

[racket]

The part number is TS5L .

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=TS5L

 

[goodluckking]

The part number is TS5L .

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=TS5L

Thanks. found one and its ordered.

 

[goodluckking]

Replaced my temperature sensor in March, now I am getting the exact same error. Seems unlikely that the sensor went bad already. I have check for shorts and the system looks fine. Any suggestions or insight?

 

[goodluckking]

I replaced the sensor and all is good. We did have some storms and the power went out for a minute. I assume its a electrical surge that zapped the sensor. Any other input would be appreciated.

 

[goldenratio]

Is it possible to simply short across the sensor leads to simulate an active sensor?

Thanks

 

[charlieTX]

I have the same Err1 message. I've had it for a while but didn't get around to changing the water sensor until I was ready to use the pool (and heater). I changed the sensor but I still ave the message.

I've cross checked the sensor with the freeze sensor and a second new sensor, so I'm assuming this is a circuit board or connection issue? Does anyone know if I can avoid changing the circuit board, or replacing the whole controller?

Is there a way to bypass the water sensor to run the mini-max heater, please?

Thanks!

 

[charlieTX]

I have found that the Compool is reading my spa water temperature as 188f.... I managed to adjust this down to 167f using the Compool control pad, but I cannot get the temperature down to accurate reading.

Is there a way to calibrate the sensor from here, please?

Thanks!