Just had my pool finished after a grooling 7 months (PB nightmare). To my advantage(or not), I was able to get the OmniLogic system. PB doesn't really know how to program and it sat for three weeks unprogrammed. PB showed up this past weekend after much harassment to program but can't get the actuators to work (seems no power is being provided on the VLV ports). Still waiting for them to "work with hayward" on that and install my salt system too.
Today I come home and realized the heater was on. Last night we used the Spa and I manually moved valves and turned off heater.. some how the heater came on some time today and heated the pool to 100 degrees... eating up at least 100 bucks of propane. I saw this happen two nights ago when we used the spa and I've re-simulated everything and can't get it to do it but this is the second time the heater has come on without me manually turning on the heater. Last night after shutting down the spa and pool I turned pool back on to double check this wasn't going to happen and it didn't come on.
Since PB isn't responsive nor capable, how to do I get help with this system??