My family and I have decided to put in a pool. The dig was Monday, and did not go very well. The crew that excavated the pool did not slope it correctly; the depths are correct, however only on one side of the pool. The pool company is of course stating that this is the design that I signed off on, however slope angle was not in the contract, just vague to and from depths. I did specifically tell the salesman that I wanted the pool to slope from the left side to the right side, but the construction crew sloped it from bottom left, to the top right of the pool. This is kind of hard to explain, so I apologize if this is unclear.
There is also another issue where 6" of the backside of the pool is beneath the existing grass, due to the slope of my yard, which means water runoff would constantly be running into my pool. I was told after the dig I would be responsible for resolving this issue as well.
My issue now is that I have a huge hole in my backyard, and the pool company wants to continue with the next step of construction without fixing the slope issue, or the drainage issue.
I am not a pool professional, and would have expected to be informed about the drainage issue during the layout stage, in addition to the supervisor going over the direction of the slope.
I feel that the pool company is basically doing whatever they want at this point, and do not care whether or not it's correct.
The pool walls are already to starting to slightly cave in, and the supervisor told me if I stop the project I am responsible for the cost of fixing the cave in issues.
What rights do I have as a consumer?