This darn thing is a constant problem. It seems like every couple of weeks we are dealing with a new issue and it is barely 2 years old. UGH! Anyway, the issue now is that the main hose is dragging on the ground and then it rolls over the hose and it catches and stays put. I get the hose out but with in minutes it gets tangked again. The back up valve just lays on the ground ( the water stream is soft). Any idea or suggestions???? I am ready to throw this thing out.