My salt generator is 1 year and 9 months old. Cell light is green, flow light green, salt level blinking green, unit not producing chlorine. Although green salt level light usually indicates high salt, my test confirmed by 2 pool stores has the level at 2800. I cleaned the cell which looked clean and did not even bubble when I added the muriatic acid solution. Pentair said the salt sensor probably went bad, so I bought and installed a new sensor switch and got exactly the same situation as I had -- green salt level flashing, green cell light, green flow, no chlorine. Tested the chemicals and phosphates are less than 100. Stablilizer and calcium were low so I brought them up to correct level but no change in situation. I "reset" the unit by turning the breaker off, but no change.
Does anyone know where I could send/take the unit for testing? Most pool stores can test Haywood cells but I haven't found one that can test Pentair. I've pretty much resigned myself to having to replace the unit, but If I had proof the unit is broken I could be reimbursed on the extended warranty on my Visa card.
Is there a better choice for SWG than Pentair? I realize changing systems will require a new power center but I don't want to buy a new unit every 1-1/2 or so!
Thank you for any assistance!