Just completed a pool build. 15x30 rectangle, basically reproduced a pool I built in 1992 at a previous home. Had caretaker in the past pool and loved it.
This builder has been in business a longggg time 40+ yrs.
I screened the builders based on price, size, strength of company and BBB complaints and ratings.
Long story short, they submitted the wrong size pool drawing to caretaker and installed based on the incorrect drawing. The pool is 1 ft wider than the drawing and they placed all the heads based on dimensions from one wall and never measured form the opposite wall, the opposite wall cleaning performance is now ineffective especially between the heads as the heads cannot sweep the dirt to the next head.
I feel I can probably get the system to perform by playing with nozzle sizes and pressures.
I think I am being more than reasonable by requesting the pool builder to upgrade from a 2 hp 2 speed pump to a variable speed pump, providing a chlorine generator and a LED light. I went bare bones On the initial build so I could space out some of the more expensive items by adding them in the future.
The question is, should I demand more by seeking damages to correct the situation or settle on them adding the equipment I requested?
My rationale is I will need to run the pump harder, longer to try to compensate for their error, they should provide a VS pump, the other items as compensation for their screw ups.
They did make a lot of unfulfilled promises on items such as grading, completion dates, deck finish, low speed performance with caretaker, etc.
Thoughts? I think if they resist I will counter with an attorney seeking full cash damages to cut out the floor and make it right or full refund of the caretaker price on the contract.