Hello; I just bought one of these. One problem I'm having is that the bumper ring was not on the perimeter wheels when I opened the box, and the instructions say I may have to re-position it to be on the wheels. For reference, here's a picture I just googled of the cleaner:
That black at the bottom is what I refer to. On the inner surface is a protruding edge, which rides on wheels around the circumference of the unit. Those wheels each have double edges with a recessed valley in between, so that the black ring fits inside those valleys. Once in, it should be a snug fit and stay in there.
But I'm having trouble getting it in there, because the diameter of the black ring, while wide enough to fit in those valleys, isn't wide enough to get over the double edge to get in there, and the instructions say nothing about how to accomplish that. Does anybody here have any tips by chance? The manual is viewable here, and the sum total of what it says on the subject is (on page 5, step 6): "It may be necessary to reposition the ring on the small wheels."
The second thing I noticed while reading the instructions are that, to my surprise, it sounds like they want me to disconnect the skimmer basket and insert the cleaner hose directly to the bottom of the skimmer, which mean all the debris will go straight to the pump basket unfiltered. Is this safe? I always thought the first line of defense should be the skimmer basket and that the pump filter basket should get whatever manages to get by there. If so, I guess I'll have to start regularly cleaning out the pump filter basket. So far, it's stayed pretty clean because the skimmer basket has been keeping all the large debris out, while the small tiny debris that makes it through, also makes it through the pump basket, and the sand filter then catches it.