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Thread: Any experience with Hayward Pump Warranty term?

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    EVChargeGuy's Avatar
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    Question Any experience with Hayward Pump Warranty term?

    I just bought a Hayward SP2600VSP to take advantage of a $450 PSE&G rebate, Net cost $200 delivered.

    I wanted to confirm the warranty would be valid buying from the Net reseller as well as how long the warranty is. I called Hayward and the guy at Customer support said no issues with a Net Reseller and the Warranty is for 1 year unless a pool company installs it and then the warranty is for 2 years???
    All documents state only one year, is the second year an undocumented secret?

    On top of this, some of the Net resellers are selling 2nd -Year extended warranties for $19.99-$29.99. Are they just riding an undocumented 2nd year or shooting Cr@p that the pump wont fail so soon?

    So does anyone know what the real deal is here?
    IG Tear Drop, Dark Gray Gunite , 27,000 gallons -Age 50+-years, very old Hayward Split Egg Sand Filter with side mount Multi-port- Hayward SP2600VSP Pump- Hayward chlorine feed (not used since finding TFP) - Laars 315K BTU Oil heater- LoopLoc Safety cover- AquaBot RAPIDS 4WD- TF-100 Test Kit w/ Speedstir- 390 Gal Hot Springs Spa Envoy installed May 2017

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    Patrick_B's Avatar
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    Re: Any experience with Hayward Pump Warranty term?

    Likely not. I would contact the net re-seller and ask them. Good luck!
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    Re: Any experience with Hayward Pump Warranty term?

    No secrets. This went into effect a while back.

    http://www.poolspanews.com/retailing...ranties_o.aspx
    25K aggregate IG, Intellipro, FNS48, Polaris 360, PG2000 fiber optic light source

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    EVChargeGuy's Avatar
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    Re: Any experience with Hayward Pump Warranty term?

    Quote Originally Posted by thepoolman View Post
    No secrets. This went into effect a while back.

    http://www.poolspanews.com/retailing...ranties_o.aspx
    Thanks for the link, its the only thing in writing I've seen.

    It also seems that the resellers selling '2nd year warranties' are grabbing money with no real value- they even ask for you to pay shipping both ways!
    IG Tear Drop, Dark Gray Gunite , 27,000 gallons -Age 50+-years, very old Hayward Split Egg Sand Filter with side mount Multi-port- Hayward SP2600VSP Pump- Hayward chlorine feed (not used since finding TFP) - Laars 315K BTU Oil heater- LoopLoc Safety cover- AquaBot RAPIDS 4WD- TF-100 Test Kit w/ Speedstir- 390 Gal Hot Springs Spa Envoy installed May 2017

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