Newbie needs help. Our pool contractor is having financial problems and is offering little help so I'm turning to TroubleFreePools for some help. We live in the Texas Hill country and power outages are frequently associated with thunderstorms. We've had several pools with homes that we rented, so we are not rookies as far as maintaining a pool. Retiring from the Air Force and purchased our forever home. We were talked into building our new pool with an infinity edge. Having a hard time wrapping myself around the contractors solution to our problem.
The pool drains whenever there is a power outage. Contractor has told us that the main pool will drain into the infinity edge catch basin when the pump is turned off. Once the catch basin over fills it drains out of the overfill pipe. This has already happened twice. Pool has been filled for less than two months. We've lived in Hawaii with a pool and had days where the electric was OFF for hours and hours and the pool didn't drain. Is this because we have an infinity edge? I can't keep filling the pool every time we have a power outage.
The in floor cleaning system was ON last night when we went to bed. Don't know if this has anything to do with it draining. As you can see from the pictures, I'm filling the pool up again this morning. Please any help would be greatly appreciated.
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Sorry I'm not sure why my pictures turned.