Apparently the water pipe to the pool and spa were accidentally shut off sometime in the last week or two. This ruined both pumps and they need to be replaced.
My question is how long does it take to ruin a pump without water? Our pool service person comes twice a week. Should they have noticed? Or could it happen quickly without warning?
It looks like there may have been a small leak in the line, which created a puddle and a passerby or landscape person turned the valve off. We don't know when.
Even in Phoenix where water evaporates very quickly, wouldn't this have taken more than a week or two?
Is there a way to prevent this from happening in the future, with an auto shutoff or something?