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Thread: Aqua Trol Trouble

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    Aqua Trol Trouble

    Hi Folks! Had a great summer... enjoyed the pool a LOT and didn't have any trouble. Then at the end of Sept. and into the first part of October we were away from home a lot. Usually the SWG does fine and I have to do very little in the way of maintenance. So I was surprised to come home a week ago to a green pool.

    The SWG was reading on the low side, but not low enough to put the low salt warning up. So I assumed it was just producing less chlorine due to low salt. Since it was after dark, I just left it until the morning. So the next day I added liquid chlorine to shock level, and discovered that the SWG was not producing. It was showing 2800 for the salt level so we added a bag of salt and I brushed the pool to mix everything in. I figured once things stabilized it would start working again. But now it's a week later, the pool is almost clear now from keeping at shock level and filtering 24/7, but the SWG is still not producing.

    The LEDs and LCD all function. The power and timer functions properly to run the pump. We found a diagnostic manual online and my husband ran through all the steps.... resetting, checking the cell, testing voltage, re-seating the board. The inside looks great behind the panel. The cell looks great.

    When the SWG is first switched on, the LEDs light up just like they normally do. First No Flow blinks for several minutes, then it goes off and the Power and Generating lights come on. But they only stay on for about 30 seconds, and you hear a click and they go dark. The LCD panel was showing everything normal, until my husband did all the diagnostic tests and now it shows 0 for the salt level (before that it was always showing 2800, which I learned from the manual is the default).

    At random times I will check it and the power and generating lights will turn on without touching anything on the panel, but they always turn off again after less than 30 seconds or so.

    After learning that 2800 was the default salt reading, I thought the salt might be out of whack. I have some salt strips but they are several years old, a year past the expiration, and very hard to read... so I don't really trust them. But I did two tests just now and got 5380 first time and 4850 the second (only one mark difference on the strip). I really don't believe that... I suspected the salt was low even before our trips and according to my neighbor it rained a LOT while we were gone, which would have diluted the salt. The only way the salt could be that high is if the SWG was never reading it correctly, because I always used it for my salt readings.

    Here are all my numbers, tested just now:
    FC 12.5
    CC 0
    pH 7.6
    TA 70
    Salt 4850/5380 (expired test strips)
    Didn't test CYA because I topped it off not that long ago.

    I guess the next thing is to get a better salt test. I will try to do that Monday. But if it is really just too high salt, shouldn't the SWG have the High Salt LED lit? And can the higher chlorine levels throw off the salt reading?

    What else can I do to troubleshoot?
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

  2. Back To Top    #2

    Re: Aqua Trol Trouble

    Another question... I have always used the AquaChek strips, and was just about to order a pack from Amazon Prime since I often have a hard time finding them in town here. But there are a lot of comments about how unreliable they can be. What would be a more reliable salt test for me to get, preferably through Amazon with Prime so I can have it Monday?

    What about this? Seems to get good reviews: http://www.amazon.com/TAYLOR-TECHNOL...pool+salt+test

    I will also try to get a pool store test on Monday to have something to compare against.
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

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    JasonLion's Avatar
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    Re: Aqua Trol Trouble

    What is the water temperature? I believe they have an automatic low water temperature shut off on that model.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

  4. Back To Top    #4

    Re: Aqua Trol Trouble

    Water temp was about 70 when I checked this morning.
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

  5. Back To Top    #5

    In the Industry

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    Re: Aqua Trol Trouble

    In the search option type in limiter.

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    Re: Aqua Trol Trouble

    Quote Originally Posted by jodeci77 View Post
    In the search option type in limiter.
    Thanks for the lead. Putting this link here for future reference:
    http://www.troublefreepool.com/threa...-lights-not-on

    My husband will have to check into this when he gets home since he's the one that looked inside and all.

    BTW, the unit is 4 years and 4 months old.
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

  7. Back To Top    #7

    Re: Aqua Trol Trouble

    Okay I just took the panel off and found the current limiter. It doesn't look burnt out, but has a couple of hairline cracks. Does it look like it could be bad? Well, it's cheap enough to find out, I guess...

    cIMG_4824.jpg
    cIMG_4831.jpg
    cIMG_4833.jpg

    However, the numbers on mine are a little different front the one referred to in that other thread. Found it on Amazon for about $10.
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

  8. Back To Top    #8

    In the Industry

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    26

    Re: Aqua Trol Trouble

    Yes its cracked. Many times you can push it together and the unit will come on.

  9. Back To Top    #9

    Re: Aqua Trol Trouble

    Quote Originally Posted by jodeci77 View Post
    Yes its cracked. Many times you can push it together and the unit will come on.
    Yep! Thanks. If I push it together, everything comes on and works properly, but it gets super hot. If I let go, the SWG blinks off again.

    TFP.com FTW! You guys rock.
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

  10. Back To Top    #10

    Re: Aqua Trol Trouble

    Well, I have no idea what to think about the salt level in my pool!
    According to my expired salt test strips it is 4850/5380
    The pool store test said 3900
    The Taylor drop test I just got said 4600

    It will be interesting to see what the AquaTrol says when we get it fixed. The new part should be here today..
    Sue

    18' round Sharkline Matrix AGP / 8600 Gal. / sand filter / Aqua Trol SWG
    Pool owner since 2001. Thanks to TFP for helping me convert off Baquacil after six years!

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