My Raypac NG heater finally rusted out to the point of no repair this year. I was happy with the unit while It lasted and it was easy for me to maintain. I decided to replace it with same (cuppronickel version). By replacing with same Plumbing, electric and gas connections would be identical.
Got a price from Inyo pools about $900 less (delivered to my door free shipping) than my local dealer-- decided to replace it myself.
Hardest part was getting it to my pool pad down a few steps.
Three easy connections and I was up and running. Only thing new for me was the NG connections. Just bought duplicates of what I removed from home depot, NG pipe seal, and very simple to replace.
I am Happy with Inyo-- very fast delivery-- less than a week.
Happy with the new heater-- works great.
After initial install I thought I heard an occasional sizzling @ the heat exchanger. ? a leak. Called Inyo and they referred me to the manufacturer. The manufacturer would not speak to me since I did the install myself and told me I had to have a dealer come out. Their site is vague about warranty coverage in the DIY situation.
Fortunately no leak-- dry as a bone-- was probably condensation or something burning off in this new unit.
The Manufactures are a bit Schitzophrenic. They are not dumb and they know that online re-sellers are selling directly to end users. Clearly they want the $, but they are not eager to hand hold the do it yourselfers. I get that-- but then don't sell to the e-tailors.
Anyway, i am happy, dry and saved about a grand but have no Idea what support I will get in the future from Raypak.