Prefer not to go into detail as the build is far from complete...the pool that we will receive when its finally completed (4.5 months and counting) will be significantly different from the original concept!
Stone veneer color...we chose a nearly white veneer from the sample walls (both in and outside). We got black and tan. We were told stone is natural...it varies.
It appears they went ahead and just built assuming a solid decking surround. Our original plan of a pool with a coping edge (that floats above soil level) and flagstone pavers with grass between is no longer suitable and the builder is pushing the typical solid surround (and actually had to gall to try to upsell).
Advice? Do we have any recourse? Like I said, this pool will be significantly different from our concept (we even gave the designer a diagram and cross section of our pool design).
Stone veneer color...we chose a nearly white veneer from the sample walls (both in and outside). We got black and tan. We were told stone is natural...it varies.
It appears they went ahead and just built assuming a solid decking surround. Our original plan of a pool with a coping edge (that floats above soil level) and flagstone pavers with grass between is no longer suitable and the builder is pushing the typical solid surround (and actually had to gall to try to upsell).
Advice? Do we have any recourse? Like I said, this pool will be significantly different from our concept (we even gave the designer a diagram and cross section of our pool design).