So when when my wife and I set down with our current pool builder to discuss price and layout, we were told that we needed 2 wing walls totaling 30 ft and a section of our pool had to be built double thick to support it's own weight. We were charged $8000.00 for this. The reason for needing this was due to the slope of our lot (per the sales person). We were told the wing walls would be connected to the pool and it would all get shot at the same time.
Well once the pool was escalated and the re-bar was install we saw no signs of wing walls or any additional re-bar for this EXPOSED BEAM ENGINEERED WALL. I asked the crew what was going on with it and was told it wasn't needed due them pulling enough dirt out to build up the side of the pool. When I brought it up to my pool builder I was told we would receive a credit. So over the course of the last 4 weeks I have asked about this credit several times and have been told we will figure it all out later.
Well today I demand to get some numbers in writing. I had already payed out 22k and the builder was asking for another check for 22k. I figured its time to get this worked out as we are getting close to the full balance and I don't want issues. Well the PB came back with a credit of 1200.00 and I about lost it. They are claiming that I will only receive credit for the wing walls and that that special care went into the escalation of the pool and that's considered engineering. I paid them 14k today and I'm not paying another dime till I get my 8k credit. So at this point I have paid 34k of 48k (48 is what I feel I owe after the credit of 8k) and we still have coping, tile, plaster, and decking left. Please take a look at the pics and tell me what you think.