I ordered a new Pentair variable speed pump from http://www.poolsupply4less.com/. It arrived today, with a cracked base. They are resolving that issue. The other issue I am wondering is - the pump basket arrived wet - it had water in it. When I confronted them about it, they said that they only sell new stuff, and that they test the pumps before sending. Is that really something that is common or am I being played?