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Thread: I got my Dolphin Z5 and it was slightly damaged in shipping

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    Join Date
    Sep 2012
    Location
    Houston,Tx
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    55

    I got my Dolphin Z5 and it was slightly damaged in shipping

    Will this affect it? It is not bad, but I am not sure if I should get a replacement part.

    Russell,

    IG 11K gemstone freeform w/ waterfalls, Jandy 2HP ePump, CL460 Cartridge Filter, 400K Legacy Heater, Nicheless LEDs, AquaPure SWG, Aqualink, Dolphin Z5, TF-100.

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    Mod Squad JVTrain's Avatar
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    Feb 2014
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    Central Minnesota
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    Re: I got my Dolphin Z5 and it was slightly damaged in shipping

    I'd return it for one without damage. Not acceptable. New means new!
    Joel - TFP Moderator - Minnesota - **Become a TFP Supporter!** Helpful Links: ABCs of Pool Water Chemistry - SLAM Procedure - Chlorine/CYA Chart
    40x20 Pool: 32K Gallons * Vinyl * Bleach Chlorination * Hayward S270T Sand Filter * Pentair SuperFlo 1 HP * Teledyne/Laars Heater * AquaVac Tigershark * TF-100 w/ SpeedStir
    Isolated Spa - 345 Gallons

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    In the Industry

    duraleigh's Avatar
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    Sebring, Florida
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    Re: I got my Dolphin Z5 and it was slightly damaged in shipping

    My wheels arrived in the same condition. After several operating sessions, they smoothed out and have never been a problem.

    Mine were flattened just by the nature of the beast.......the weight, when it's out of the water, almost completely rests on those wheels and they will distort.

    If you store it with the weight on the wheels, the same thing will happen.

    Save your pics and send them a note and then see what it looks like after it's been run for a while.
    Dave S.
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

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    Re: I got my Dolphin Z5 and it was slightly damaged in shipping

    I had a feeling it would not be a big deal. I will go ahead and send them the note in case it has issues.
    Russell,

    IG 11K gemstone freeform w/ waterfalls, Jandy 2HP ePump, CL460 Cartridge Filter, 400K Legacy Heater, Nicheless LEDs, AquaPure SWG, Aqualink, Dolphin Z5, TF-100.

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    Join Date
    Jul 2014
    Location
    Peoria, IL
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    389

    Re: I got my Dolphin Z5 and it was slightly damaged in shipping

    We have the cart for ours. And from what I read it will prevent this from happening in the future. But I would say that won't be an issue.


    30x20 vinyl IG, Hayward SD60 with Pentair Dynamo 340219 2HP pump, Compupool CPSC24 SWG, Hayward H200FDN heater. APC automatic pool cover.
    Central Illinois

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    Mod Squad JVTrain's Avatar
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    Re: I got my Dolphin Z5 and it was slightly damaged in shipping

    Thank goodness I posted an overzealous comment. Dave to the rescue!
    Joel - TFP Moderator - Minnesota - **Become a TFP Supporter!** Helpful Links: ABCs of Pool Water Chemistry - SLAM Procedure - Chlorine/CYA Chart
    40x20 Pool: 32K Gallons * Vinyl * Bleach Chlorination * Hayward S270T Sand Filter * Pentair SuperFlo 1 HP * Teledyne/Laars Heater * AquaVac Tigershark * TF-100 w/ SpeedStir
    Isolated Spa - 345 Gallons

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