I have a Intex Sand Filter Pump (model number SF20110). My pre-filter assembly is cracked and leaks water, this kind of throws a wrench into keeping my pool clean due to the fact that I have to close the valves every day after the pump runs to keep from losing water (it will leak about 2 or 3 inches of water per day if I don't close the valves every day). This means that there are days (sometimes a week straight) that I don't run the pump. Long story short, I am in need of a new pre-filter assembly (part number 11371). I have scoured the web trying to find this part and no one has it. I called Intex, they said it would be available in about three weeks but the only way to get it is to have my local pool store order one for me, and the recommended Leslies. I called Leslies, they said that they don't order Intex replacement parts. I called virtually all of my local pool stores, and several other pool stores that I found online. No one orders replacement parts from Intex. I'm at my wits end trying to find this part. I'd hate to have to buy a whole new sand filter and pump instead of a $20 part. So I guess I have a couple of questions :
1) Does anyone have an old pre-filter assembly they are going to throw away that I could buy?
2) Does anyone know of any places that order replacement parts from Intex?
3) Would it be more beneficial to look into buying a new pump that will work with the existing sand filter (so I don't run into this issue again)?
4) Should I just buy a whole new sand filter and pump from a more "customer friendly" company?
Any help would be greatly appreciated!