8 weeks ago , purchased a new SWG system from intex.
4 weeks later the pump started to make grinding noises, i called Intex and they sent a replacement.
Yesterday while the unit was running, after a min or two the service light went on and the pump shut itself off, i called Intex and they said that the unit might overheated and i should let it rest for a while and try again.
That didn't help, so i called again today.
Guess what? they want me to send the unit back on my own expense and they will fix it for me "under warranty".
What am i supposed to do now? how can i manage at least 2 weeks with no pump and no SWG system?
Please advice...
4 weeks later the pump started to make grinding noises, i called Intex and they sent a replacement.
Yesterday while the unit was running, after a min or two the service light went on and the pump shut itself off, i called Intex and they said that the unit might overheated and i should let it rest for a while and try again.
That didn't help, so i called again today.
Guess what? they want me to send the unit back on my own expense and they will fix it for me "under warranty".
What am i supposed to do now? how can i manage at least 2 weeks with no pump and no SWG system?
Please advice...