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Thread: My first pool-store experience!

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    EvilTwin's Avatar
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    May 2014
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    My first pool-store experience!

    Since I am a new (to me) pool owner and very soon after opening our pool last month I found this site and immediately adopted the TFPC methods, I have never had the 'pleasure' of being "pool-store'd". There are a few pool stores in the area. One of them opened our pool for us as they had closed it for the previous owner in the fall. Other than that, I had no real reason to visit the pool stores. I got my bleach at the local grocery stores. Another pool store nearby was advertising 20% off liquid chlorine this weekend. At $23/5 gal for 12.5%, it was a pretty good deal. Refills they give $5 off, so regular price for 5 Gal/12.5% is $18, less 20%. But what I found really interesting was my experience while in the store.

    My first trip in on Saturday, there's a guy ahead of me in line. He had 8-10 bottles of all kinds of chemicals lined up on the counter. He is running down this numerical list of adding number 1, then number two, wait a while then add number 3. Given all the bottles he was walking out with, I felt sorry for him. I was easily confused by the conversation he had with the store clerk. I think he was too. But off he went with his treasure trove of products to dump into his pool. I inquired about the chlorine and bought 2 5 Gal. containers. I spoke briefly with one guy that worked there. They asked if my water had been tested. I very proudly stated I did all my own water testing, but I can't test for metals and I was concerned about that since I use well water. They gave me a 16oz bottle to fill with pool water and bring in for a test. I took the chlorine jugs home and proceeded to empty them into the empty 1 Gal bottles I had left from buying bleach at the local grocery store.

    So today, since their sale was ending, I decided to take the empty containers back for a refill and to take them a water sample. Being curious about how accurate they would be, I filled their sample bottle from the pool and then proceeded to run my full battery of tests using the same sample water as I gave to them, so I could compare results. My results looked like this:

    FC - 8.5
    CC - 0.5
    TC - 9.0
    PH - 7.8
    TA - 130
    CH - 220
    CYA - 100

    So I got to the store and it was a bit busier than yesterday. One of the sales people was busy with a woman and going through the same routine of 'add all this stuff to your pool' as the guy from yesterday. I asked about the refill of chlorine and getting my water sample tested. The girl took my sample bottle and proceeded to ask me some questions about the pool and how I care for it. it went something like this:

    Girl: So what do you use to chlorinate your pool?
    Me: I just use chlorine
    Girl: Are you using tablets?
    Me: No. Just the chlorine.
    Girl: (very quizzical look on her face) Are you using powder then?
    Me: No. Just the liquid chlorine. My stabilizer level is too high, so I am not using any stabilized chlorine right now until I can get the CYA level down.

    At this point, I realized that what I had just said was totally foreign to her. As she apparently had some field in her computer that she was trying to fill in for some kind of customer profile, it seems there was no answer for just 'chlorine'. She turned to one of the other salespeople and they told her to just put in dichlor. I bit my tongue and said nothing. She proceeded to test my water and here is how it came out:

    Pool Volume: 25000
    Pool Surface: Concrete (I had said plaster)
    TA: 175
    pH: 7.6
    TH: 300
    Iron: 0.0
    Copper: 0.1
    FC: 7.4
    TC: 7.5
    CYA: 104

    So many of the numbers were close to my own results which was nice to see. The rest of the document had their various recommendations. Not surprisingly, they said my CYA level of 104 was at an acceptable level and that my chlorine level was above the recommended level of 1-3 ppm. They recommended doing the following:

    Add 8 ounces of Scale & Stain Control or METALfree weekly
    Add 5 ounces of granular chlorine daily

    They also had the following recommendations (assuming they mean weekly):
    "To prevent buildup of contaminants that cause cloudy water, eye burn and chlorine odor, add 2.5 pound/s of Oxy Out Shock"
    "To reduce the burden on your filter and sanitizer due to the buildup of organic compounds and break down body oils, add 13 ounce/s of Pool Perfect"
    "As a preventative measure against algae add 10 ounce/s of Formula 6000 or 18 ounce/s of Formula 500 algecide"

    I left with my liquid chlorine and very satisfied in the knowledge that I was doing the right things with my pool and not having any problems and not getting 'pool-store'd' I have spoken to several people about how the TFPC method works and that all I put in my pool is chlorine. They seem like they would rather just keep using pucks. Oh well. Anyone that looks at my pool comments on how great it looks. I am curious as to what, if anything, people say to others that they see getting pool-store'd. I kinda equate it to the Matrix philosophy. People just aren't ready to be unplugged yet. We'll just have to work harder to free their minds from pool-store thinking.

    Thanks to the whole TFP community for such great information.

    If you actually read this far, thanks for reading. Comments welcome.
    ----------------------------------------------------
    25000 (?) gallon Plaster IG roman-end pool (18x36, give or take, 8 ft deep end), 7 ft round spa-spillover to pool
    Nautilis FNS-48 DE Filter, disconnected separation tank
    1.5HP single speed main pump. 3/4 HP pressure-side cleaner pump.

  2. Back To Top    #2
    Smykowski's Avatar
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    Re: My first pool-store experience!

    Great post, thanks for taking the time to type it. I love your Matrix analogy. That really is the best way to describe that mentality, because it really does feel like waking up for the first time.
    33' round, 23,000 gal AG vinyl , 1HP 2spd PowerFlo Matrix downsized with 3/4HP impeller (X2), Hayward S180T 150# sand filter (X2), Hayward H250 NG heater Pool Store year 1 - $850 for 2 months; Pool Store year 2 - $440 for 2 months, TFPC year 1 - $170 for 4 months; TFPC year 2 - $95 for 4.5 months
    The most important article on this site - The ABCs of Pool Water Chemistry

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    Divin Dave's Avatar
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    Re: My first pool-store experience!

    I LOL'd when the girl had a quizzical look on her face and didnt know what to enter in the comupter! And I ugh'd when the guy said to enter Dichlor for your sanitizer.... I just gotta smh!

    Great Post!
    Divin Dave,
    IG Vinyl, 15' x 30', 3 1/2' - 6' deep, Oval, ~15K gal, Intelliclor IC40, Intelliflo VS pump, Clean and Clear 420 Filter, auto-fill-disabled, Retrofit LED Color Light, Dolphin Nautilus Robot, TF100 Test Kit, Taylor K1766 Salt Test Kit, Tftestkit Pressure Gauge.
    www.tftestkits.net Experience- it's what's learned just after you needed it most !!

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    Texas Splash's Avatar
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    Re: My first pool-store experience!

    I'm with you brother! Took me a full season to get it though. I knew my CYA was high, so last week (as a test on them) I had my CYA tested at a local pool store twice. One day they said it was 60, two days later they said 95. I've been doing my own testing this season and realized how badly they messed me up last year with their products which is why my CYA and CH levels were too high at the start of this season. I just ordered a TF100 kit as recommended by TFP, and I'm off & running. Now when I walk into a local pool store, I get what "I Know" I need an nothing else. I'm still working on my water clarity, but I'm sure I will get there based on TFP's advise and that from all the other long-time pool owners on this site. Enjoy your pool!
    Pat (a.k.a. Texas Splash) ~ My Pool: Viking Fiberglass; 17,888 Gal; Waterway Supreme 2-sp/2-hp pump; Hayward Ctg filter; TF-100 w/ Speed Stir
    Vital Links: POOL SCHOOL, RECOMMENDED LEVELS, RECOMMENDED CHEMICALS, Poolmath Calculator, SLAM, Chlorine/CYA CHART.
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  5. Back To Top    #5
    Divin Dave's Avatar
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    Re: My first pool-store experience!



    Quote Originally Posted by Texas Splash View Post
    I'm with you brother! Took me a full season to get it though. I knew my CYA was high, so last week (as a test on them) I had my CYA tested at a local pool store twice. One day they said it was 60, two days later they said 95. I've been doing my own testing this season and realized how badly they messed me up last year with their products which is why my CYA and CH levels were too high at the start of this season. I just ordered a TF100 kit as recommended by TFP, and I'm off & running. Now when I walk into a local pool store, I get what "I Know" I need an nothing else. I'm still working on my water clarity, but I'm sure I will get there based on TFP's advise and that from all the other long-time pool owners on this site. Enjoy your pool!
    Divin Dave,
    IG Vinyl, 15' x 30', 3 1/2' - 6' deep, Oval, ~15K gal, Intelliclor IC40, Intelliflo VS pump, Clean and Clear 420 Filter, auto-fill-disabled, Retrofit LED Color Light, Dolphin Nautilus Robot, TF100 Test Kit, Taylor K1766 Salt Test Kit, Tftestkit Pressure Gauge.
    www.tftestkits.net Experience- it's what's learned just after you needed it most !!

  6. Back To Top    #6
    daytoman's Avatar
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    Re: My first pool-store experience!

    Quote Originally Posted by EvilTwin View Post
    I left with my liquid chlorine and very satisfied in the knowledge that I was doing the right things with my pool and not having any problems and not getting 'pool-store'd' I have spoken to several people about how the TFPC method works and that all I put in my pool is chlorine. They seem like they would rather just keep using pucks. Oh well. Anyone that looks at my pool comments on how great it looks. I am curious as to what, if anything, people say to others that they see getting pool-store'd. I kinda equate it to the Matrix philosophy. People just aren't ready to be unplugged yet. We'll just have to work harder to free their minds from pool-store thinking.

    Thanks to the whole TFP community for such great information.

    If you actually read this far, thanks for reading. Comments welcome.
    I just got unplugged..LOL

    I typed in a thread yesterday that, if all this was true, then my mind had just been blown.

    I'm SLAMming and going TFPC.

  7. Back To Top    #7

    In the Industry

    Donldson's Avatar
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    Jun 2009
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    NW Ohio
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    Re: My first pool-store experience!

    I want to +1 this, but I already gave Divin Dave all of my +1's in another thread

    We just keep up the good fight. People will get fed up and find us. To follow the Matrix analogy, we don't unplug people, they unplug themselves.

    After all, we have the truth on our side
    The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.
    --Winston Churchill
    JD - 28' Round Above Ground Pool, 17,000 Gallons. Dual speed Jacuzzi pump with cartridge filter. Dual speed 1 HP pump, Hayward S210T sand filter
    Pool School - PoolMath - HIGHLY Recommended Test Kits

  8. Back To Top    #8

    Join Date
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    Re: My first pool-store experience!

    EvilTwin . . . Almost as bad as poor pool test results is no testing at all. For more than two years, my local pool store sent out a technician to manage our pool. The routine was similar over three technicians . . . brush the water line edge, run two water tests (TC & pH), pour in at least a gallon of shock and add a couple dichlor tabs. It took multiple green, yellow and even black algae outbreaks for me to find this website and fire the company. In two years, they never ran a full water analysis. When I mentioned this to the manager, he said, "Yes, we're planing to do monthly water samples here at the store for our clients, but they have not yet done it.

    No one will look after your pool as well as you.

    GEORGE
    18K Pebble Tec pool & spa, Jandy Jep2.0 VS ePump, Jandy CS250 cartridge filter, Sta Rite Maxi Therm 333 propane heater, Hayward Aqua Rite SWG, Heliocol solar panels, remote fill/drain—All controlled by AquaLink RS8 One Touch

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