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Thread: New Hayward SwimPure Plus SWG install

  1. Back To Top    #1

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    New Hayward SwimPure Plus SWG install

    I installed a new Hayward SwimPure Pluse SWG several days ago. I added the required salt three days ago then ran the pump for 24 hours as directed (3000 ppm per numerous dip stick tests). I held off turning on the unit because my FC was very high (a result of following pool store guidance that I have since stopped). About five hours ago I switched the unit on (at 50%) and plan on running the pump for 24 hours (as directed) before I accept the displayed salt value as accurate. My issue is that both the "Check Salt" AND the "Inspect Cell" lights are flashing. I fully expected the salt light because the directions indicated the 24 hour run was required for an accurate value but the Inspect Cell is causing concern. I reconfirmed that I selected the correct cell type in the configuration and held the diagnostic button to reset the inspect cell indication only to find it flashing again a short time later. Is this a normal finding during start up or do I have a problem with my new equipment? Any insight is appreciated.
    Last edited by jamshell; 06-21-2014 at 05:51 PM. Reason: typo

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    Re: New Hayward SwimPure Plus SWG install

    Try this:

    Turn the switch to off.
    wait 5 minutes.
    move the switch to auto
    In about 20 seconds, you will hear a click
    wait 10 seconds
    scroll through the diagnostic readings.

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    Re: New Hayward SwimPure Plus SWG install

    Thanks. I think I made things worse last night. The instant salt reading was 2000 and I ended up making that the average value but moving the switch to up to "super chlorinate" than back to auto which established 2000 as the new average. As soon as I did this the unit lit the "check salt" and the "inspect cell" lights solidly (not flashing) which means the unit is not attempting to run due to low salt. I now don't know how to proceed. Numerous salt dip sticks (from two different bottles) indicted the water is 2900 - 3200 ppm but the SWG is stuck at 2000 and now isn't even sampling because it believes the salt concentration is too low. All of the other diagnostic readings see to be in order when I switch the unit off then back to auto (It runs for a few minutes before it shuts down due to low salt).

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    Re: New Hayward SwimPure Plus SWG install

    What were the readings?

    What is the volume of the pool and how much salt did you add?

    Try brushing the pool and running the system continuously for a day, then test the salt level with a calibrated meter or drop test kit.

  5. Back To Top    #5

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    Re: New Hayward SwimPure Plus SWG install

    The pool ran for multiple days with many brushes and vacuum runs after the salt addition. I added 200lbs of salt to a 13K pool with a starting salt value of 1140. At this point either multiple salt dip stick tests from two different bottles (yes, I am aware that the scale is unique to each bottle) are wrong or my brand new SWG is wrong. I will seek out a drip test today (may be a problem on a Sunday). Thanks for the suggestions, any help is appreciated.
    Last edited by jamshell; 06-22-2014 at 10:25 AM. Reason: typo

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    Re: New Hayward SwimPure Plus SWG install

    OK, I was able to have my water tested at the pool store via salt meter and it was 3300. They also had a drop test kit for sale which I took home and obtained a value of 3400. The SWG continues to read 2000. So I assume my new equipment is bad.

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    Re: New Hayward SwimPure Plus SWG install

    Try the procedure that I posted above and report all of the diagnostic readings.

    What cell do you have?

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    Re: New Hayward SwimPure Plus SWG install

    I have a T-Cell-9 (25K) salt cell. The values are the following,
    92 degrees
    28.4 volts
    3.60 amps
    51P
    -2000
    AL-0
    r1.59
    T-9

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    Re: New Hayward SwimPure Plus SWG install

    If the temperature is accurate, it looks like the system might have a problem. I would suggest contacting Hayward for a warranty claim.

  10. Back To Top    #10

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    Re: New Hayward SwimPure Plus SWG install

    I'm thinking the same thing. The temperature is correct. Thanks for your help.

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    Re: New Hayward SwimPure Plus SWG install

    Do you have the cell in the right orientation? I think the generating process adds heat, so you want it up stream of the plates.

    I'm not entirely sure that will make a difference, but it's worth checking. The temperature thing on my unit is a little capsule looking thing dipping down ~ 3/8" into the flow, ahead of the plates as I recall.

    BTW, where did you get your temperature reading? Off a thermometer or off the cell? And do you believe the water is really that warm?
    SWG: CircuPool (May 2014) SI30+Plus; 3000ppm seems ideal;
    My Ideal Specs:
    FC 5; PH 7.4-7.6; TA 90; CH 350; CYA 75; = SI ~ 0.19
    14,000 gal, in ground, plaster, Cartridge filter, Borates
    TAYLOR K - 2006

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    Re: New Hayward SwimPure Plus SWG install

    In my effort to try anything I flipped the the cell around with the same result. The temperature is the same on the pool thermometer and the salt system (south Florida with a solar heater).

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    Re: New Hayward SwimPure Plus SWG install

    Replacement cell received and installed, all seems to be in order now. Thanks again for all the help.

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    Re: New Hayward SwimPure Plus SWG install

    Thanks for the update.

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    christo's Avatar
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    Re: New Hayward SwimPure Plus SWG install

    i have a new hayward swimpure plus that was recently installed - and in off position.
    i added salt yesterday.
    do i have to wait 24 hours in off position than 24 hours in on position BEFORE it shows me any salt readings?
    at the moment i see the pool temp and pushing the diagnostics button does nothing to the display.
    do i have a problem - or is it normal for the diagnostic button to do nothing until 48 hours after adding salt?

    Quote Originally Posted by JamesW View Post
    Try this:

    Turn the switch to off.
    wait 5 minutes.
    move the switch to auto
    In about 20 seconds, you will hear a click
    wait 10 seconds
    scroll through the diagnostic readings.
    ~20K gal, IG 1980s sylvan concrete with hot tub and love seat, pentair intelliflo vf pump, 48 sqft hayward de filter, raypak ng heater, hayward swimpure plus SWG, dolphin deluxe 4

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