Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 10 of 10

Thread: Dudadiesel.com Boric acid buying experience

  1. Back To Top    #1

    Join Date
    Sep 2013
    Location
    DFW Metroplex
    Posts
    119

    Dudadiesel.com Boric acid buying experience

    I ordered 55 lbs of Boric acid from Duda Diesel and I didn't have a good experience.

    1.) First shipment damaged during middle of the transit, so FedEx returned the package back to Duda.
    2.) Duda sent an replacement shipment to me with no additional cost.
    3.) Shipment arrived but 4.3 pounds out of 55 pounds of boric acid missing. I didn't see any damage to the container so I eliminated the shipment problem.

    I Paid approximately $92 for the product ($65 for boric acid plus $27 for shipment), my sister owns a small business and I know the pain associated with managing and running a business, but a 4.3 pound shortage on 55 pound shipment is excessive. So I sent an email to Duda about this, they replied my email with no apology and they acted as if this is normal. I informed them I will make a complaint to BBB and today I got 5 pounds of Boric acid from Duda, I offered them to pay for extra 13 Oz and they declined.
    13K gal, IG, Gunite pool with raised spa water spill over to pool, built on 2005
    1.5 HP Hayward MaxFlo VS - June 2014
    DE Filter Model # DE6020
    Added Borates on Jun 2014

  2. Back To Top    #2
    Casey's Avatar
    Join Date
    Apr 2007
    Location
    SW PA
    Posts
    10,157

    Re: Dudadiesel.com Boric acid buying experience

    Seems they made good on their end of the deal then. Are your still going to post to the BBB about them?
    I'd bet you my bikini you'll never get TFP water from a pool store!

    24' Sharkline Venture De Filter

  3. Back To Top    #3
    Mod Squad woodyp's Avatar
    Join Date
    Apr 2010
    Location
    East Texas
    Posts
    8,995

    Re: Dudadiesel.com Boric acid buying experience

    It ain't exactly like cornflakes....."Contents may have settled during shipping and handling".
    16x32x52" Steel Cornelius Miramar AGP Vinyl liner 13,100 gal. Buried 2 ft.
    2 Speed Hayward Power-Flo Matrix 85 g.p.m. 22" 250lb. sand filter hard plumbed
    Pool Rover Jr., Pool Blaster Max, Diver Dave TF100 Test Kit/Speed Stir
    Margaritaville Frozen Concoction Maker, Liqour Chiller, & Drink Mixer & Party Tub----Collect 'um all!

  4. Back To Top    #4

    Join Date
    Sep 2013
    Location
    DFW Metroplex
    Posts
    119

    Re: Dudadiesel.com Boric acid buying experience

    Quote Originally Posted by Casey View Post
    Seems they made good on their end of the deal then. Are your still going to post to the BBB about them?
    Oh, No, they resolved the matter to my satisfaction, I am not reporting to BBB, Just want to share what happened

    - - - Updated - - -

    Quote Originally Posted by woodyp View Post
    It ain't exactly like cornflakes....."Contents may have settled during shipping and handling".
    If it is within one pounds I won't mind, but 4.3 pounds out of 55 pounds was little excessive, I weighed with my personal weighing scale as well as checked the FedEx shipment weight.
    13K gal, IG, Gunite pool with raised spa water spill over to pool, built on 2005
    1.5 HP Hayward MaxFlo VS - June 2014
    DE Filter Model # DE6020
    Added Borates on Jun 2014

  5. Back To Top    #5
    svenpup's Avatar
    Join Date
    Nov 2009
    Location
    Sacramento, CA
    Posts
    835

    Re: Dudadiesel.com Boric acid buying experience

    I just got a shipment from Duda. I ordered 20lbs granular, but received powdered. Not a huge deal, but indicative of a lack of precision in their shipping department.
    TFP Method Advanced Intermediate
    • 17,500 gallons - In Ground - Plaster - Hayward Swimclear 3020 Cartridge Filter - Sta-Rite Max-E-Glas Main Pump upgraded with A.O. Smith B2980 E-Plus New Centurion Two-Speed Motor - Polaris 280 Cleaner with Polaris PB4-60 Booster Pump - TightWatt2 Timer - Taylor K-2006 Test Kit - Pool Pilot Digital Nano SWCG

    Helpful Links: Pool School, BBB for Beginners, How to Shock (hint...it's a process not a product), Chlorine/CYA Chart, Jason's Pool Calculator

  6. Back To Top    #6
    Mod Squad jblizzle's Avatar
    Join Date
    May 2010
    Location
    Tucson, AZ
    Posts
    37,389

    Re: Dudadiesel.com Boric acid buying experience

    Hmmm ... I was thinking of ordering a few bags of granular myself soon. I would not be very happy to get the powder instead of what I ordered.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

  7. Back To Top    #7
    svenpup's Avatar
    Join Date
    Nov 2009
    Location
    Sacramento, CA
    Posts
    835

    Re: Dudadiesel.com Boric acid buying experience

    Jblizzle, I mixed the powder in a bucket first.., no issue. Much better than floating it on the surface, and didn't turn into cement like some powders do.

    Btw, what is Snoop Dog's favorite weather?




    Drizzle.
    TFP Method Advanced Intermediate
    • 17,500 gallons - In Ground - Plaster - Hayward Swimclear 3020 Cartridge Filter - Sta-Rite Max-E-Glas Main Pump upgraded with A.O. Smith B2980 E-Plus New Centurion Two-Speed Motor - Polaris 280 Cleaner with Polaris PB4-60 Booster Pump - TightWatt2 Timer - Taylor K-2006 Test Kit - Pool Pilot Digital Nano SWCG

    Helpful Links: Pool School, BBB for Beginners, How to Shock (hint...it's a process not a product), Chlorine/CYA Chart, Jason's Pool Calculator

  8. Back To Top    #8
    Mod Squad jblizzle's Avatar
    Join Date
    May 2010
    Location
    Tucson, AZ
    Posts
    37,389

    Re: Dudadiesel.com Boric acid buying experience

    Quote Originally Posted by svenpup View Post
    Btw, what is Snoop Dog's favorite weather?



    Drizzle.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

  9. Back To Top    #9
    bobodaclown's Avatar
    Join Date
    Apr 2011
    Location
    Lakeland, FL
    Posts
    2,351

    Re: Dudadiesel.com Boric acid buying experience

    Got the 25lbs of the granular I ordered. Happy!
    17K Kidney Shaped Pool Concrete (Diamond Bright) Pool, 3/4 hp 2 speed 115V Sta-rite Duraglas PEA5D-180L/P2R5D-181L (Impeller C105-92PS Diffuser C1-216P), 1.5 piping, Pentair CC100 Filter , Heat Siphon 100K BTU Heat Pump Pool Heater, Flow meter Blue White Flowmeter Model No. F-30150P, Hayward Astrolight SP0581N, SWCG CalimarTitanium Edition TE45 , Dolphin Nautilus Plus with CleverClean, Lakeland Florida

  10. Back To Top    #10
    Casey's Avatar
    Join Date
    Apr 2007
    Location
    SW PA
    Posts
    10,157

    Re: Dudadiesel.com Boric acid buying experience

    Quote Originally Posted by svenpup View Post
    Btw, what is Snoop Dog's favorite weather?




    Drizzle.
    Oh my goodness I am laughing out loud and so glad I work all by myself!
    I'd bet you my bikini you'll never get TFP water from a pool store!

    24' Sharkline Venture De Filter

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •