Hello! I'm Lynzzizle and I'm a new (to us) pool owner. I am completely lost with our pool. Here's our story:
A little background on the pool: No idea how long it had been sitting before we bought the property. Pool company said when they came to close the pool it was already brown, gross and water dropped to below the skimmers and equipment off. Spoke to the neighbor who said they did have the pool up and going last summer, however, the next time they were invited over the pool was already turning green and they wouldn't go in it. Prior to closing on the property, we asked the owner to please have the pool cover removed for visual inspection. The idiot just pulled the cover off letting everything that was on top go into the pool (on top of what is unknown in the pool).
So instead of trying to do everything ourself and screwing something up, we decided to hire a pool company to come out and open and clean our pool. Here is the process they've taken so far: turn on equipment, 1 qt algaecide, 12 gallons shock liquid, notice there is a leak in the filter said it's okay just backwash every day until the pool clears up. 3-5 days later tech arrives to check out filter (in the meantime the pool dropped 4 inches and had to be refilled with well water, thus returning the pool to its no longer clear state that it was prior to having to refill it, due to leaking filter and backwashing every day), tech states that gaskets are bad on filter and should replace sand if we're going to replace the gaskets, 3-5 days later comes back to fix filter we now have green water again. Removed sand notices umbrella in the filter is broken ::sigh::, adds more shock, leave. 3-5 days after that comes back to FINALLY fix the filter, more shock. 3-5 days later comes to "clean" the pool and says "you have too much stuff in the bottom" and basically give ups. Adds more shock, won't be coming back. Pool still green. Ungodly amounts of muck at the bottom of the pool. Current running bill: $1,000's. $150/visit + parts + chemicals
Can not drains as #1 - Unsure if there is a drain, unsure of age of pool #2 do not have a pump nor the money to rent one to pump the water out.
Dilemma #2: I dont know what to do to make the leaf/muck clean-up easier. I've been told a variety of different things to do and I need to know which is best and least expensive as am going to have to repurchase all the chemical and start over, if I could ever figure out how to get the leaves/muck out of the bottom of which I can not see.