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Thread: Hayward Super Pump VS died

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    Hayward Super Pump VS died

    Hello.

    I purchased and installed a Super Pump VS (variable speed) last year to replace a 15 year old single speed 1.5 HP Super Pump. 15 days out of warrantee, the pump stopped working. (I am in New York so the pump spent 8 months of that protected in my garage. The unit has 220v power coming into the unit but there are no indicator lights/display on the control box. Looks to me like there was an internal low voltage power supply failure that happened after a storm (lighting???). Looking at the Hayward parts site, the only part I can find is the motor complete with the control/drive box ticking in at +$500 for the unit. Spent 3 hours on hold with Hayward and still couldn't talk to a human.

    #1: Anyone had any experience troubleshooting the electronics/drive on this unit?

    #2: With a SWG, a ground level solar heater and a solar cover, I found that I ended up running it most of the time at the high speed to maximize the solar heater during the daylight hours. Didn't seem like I was getting much $$$ savings with the Variable speed since I was running at high all the time. With that combo, what would have made the most sense on operation.

    #3: Considering just going back to a single speed SuperPump by just replacing the VS motor with the 1.5hp single speed motor and impeller. Considering that I threw away a few hundred bucks on the VS unit, this seemed like the cut my loses solution.

    Advice welcome.

    27000 gallon Salt Vinyl lining inground pool.
    28K gal, IG, Vinyl Liner pool, built in early 2000, L shape,1.5 HP Hayward SuperPump VS,Hayward DE Filter, Aquarite Salt Chlorinator, Polaris 360, Solar Blanket, Borax added,TF-100 tester
    Inflatable Aligator.

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    JasonLion's Avatar
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    Re: Hayward Super Pump VS died

    Welcome to TFP!

    That model hasn't been available very long. I would expect your pump to still be under warranty.

    Hayward does not support any repairs to the drive unit, they expect you to replace the whole electronics box.

    You should have been able to run well below the maximum speed with that setup, though I can see your setup limiting you to faster than half speed.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Hayward Super Pump VS died

    Thanks for the reply. I'm going to try and get ahold of Hayward again on Monday but being on hold for 3 hours and still no person on Friday was a bit frustrating.

    If you are the creator of the Pool Calculator that I use on my iPhone, you are god.......I can't begin to express how useful that app is.

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    mas985's Avatar
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    Re: Hayward Super Pump VS died

    For future reference, any and all VS pumps should have lightning surge protection in areas where there is frequent lightning. This has become a reoccurring problem for both Hayward and Pentair VS pumps and an insider has told me they are getting a lot of complaints about it.
    Mark
    Hydraulics 101; Pump Ed 101; Pump/Pool Spreadsheets; Pump Run Time Study; DIY Acid Dosing; DIY Cover Roller
    18'x36' 20k plaster, MaxFlo SP2303VSP, Aqualogic PS8 SWCG, 420 sq-ft Cartridge, Solar, 6 jet spa, 1 HP jet pump, 400k BTU NG Heater

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    Kiss4aFrog's Avatar
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    Re: Hayward Super Pump VS died

    Depending on how diagnosis and cost to repair the VS would be, if you do toss in the towel you might want to consider a two speed. Simpler and still cheaper to operate, if it comes to replacing the motor again.
    '70s IG Vinyl 32K gal, Lazy L, Hayward SuperPump 1.5hp 120V, S240 Sand Filter W/DE
    Solar Blanket, Well Water, Borax Added, TF-100 tester. ? too cold
    1979, 275gal Conway Emerald Spa P-100-2, ES-2 Spa Pack, bromine floater, indoor
    TF-100, Best test kit - TFTestkits.net
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    Re: Hayward Super Pump VS died

    In my limited experience hayward is generous with the warranty. I have no experience with a variable pump for a pool but in my opinion with variable motors and drives, they are expensive and more prone to fail. stick with the tried and true regular ac motor. I purchased a green two speed 3 years ago and run it 95% of the time in low speed. the load speed eats 1.5a compared to high of 8a. the payback on a 2 speed compared a variable is huge.
    16,000 Plaster/Gunite - Pentair FNS Plus Fiberglass D.E. Filter
    Heat Siphon Heat Pump Z375HP- Hayward Pro Logic PL-P4 Automation
    Hayward Chlorinator Cell T-CELL-9 - Waterway SVL5 Pump
    A.O. Smith Two Speed Motor B983 - Solar Blanket - Polaris 380
    Test Kit K-2006c

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    Kiss4aFrog's Avatar
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    Re: Hayward Super Pump VS died

    Rzaibek ,, did you finally get a hold of Hayward and if so what did they say or do ??
    '70s IG Vinyl 32K gal, Lazy L, Hayward SuperPump 1.5hp 120V, S240 Sand Filter W/DE
    Solar Blanket, Well Water, Borax Added, TF-100 tester. ? too cold
    1979, 275gal Conway Emerald Spa P-100-2, ES-2 Spa Pack, bromine floater, indoor
    TF-100, Best test kit - TFTestkits.net
    Please help keep the lights on, become a TFP Supporter!

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