Have remote spa controls and cp3400 inside house controls...
Last summer, heat boost button at remote spa stopped working but worked inside the house; other remote spa buttons fine -- spa, lights and jets. Then jet button stopped working too at very end of season, but worked from inside house.
This year same issue, (plus once the pool was opened, the heater stopped working also from everywhere). So started to pursue a "fix" for the remote issue (thinking pool heater may be separate issue). Thinking the remote spa control or the lines to panel may be bad, I asked the tech who opened my pool to connect another remote control to the panel (believe it or not I had another brand new remote control button and cable in a box in my garage) to try to localize the problem. He tried it and told me the same buttons still didn't work, therefore a panel issue? He reconnected the existing remote control. Once I got home, whatever he did, now the spa button doesn't work on the spa remote, so now only the Lights button works!! Everything works from inside the house though!!
He also believes the heater problem is a control panel issue also; however, whatever he did, I cannot even get the heater panel to light up properly with the red service light anymore unless I switch to "spa". Usually, it was set up as "pool". Now that setting doesn't register so is it possible he wired it back differently?
So first, assuming I get an authorized repair person out here to look at, any thoughts as to what may be happening? As a "lay person", is there an easy fix for the spa remote panel connection vs. the "whole panel" needs to be replaced? Just want to be informed before the "repair" person shows up and says "you need a whole new system"!
Secondly, is it possible that the panel is causing my heater issue? Or is it more likely something is happening with the electronics within the heater itself coincidentally starting this year?
Lastly, if the forum thinks costly repairs are needed to fix this, should I consider the Easy upgrade at this point vs. repairing my 15 year old Compool system?
Any help or thoughts greatly appreciated...thx!