Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 8 of 8

Thread: Hayward problems

  1. Back To Top    #1

    Join Date
    May 2014
    Location
    South Florida
    Posts
    4

    Hayward problems

    I am having problems with my Hayward SWG not generating chlorine. I have a Swimpure system with a T15 cell. The panel is from 2008 and the cell is 1.5 years old.

    I have a 15k gallon diamond bright pool. My water has been testing at:
    0 chlorine
    7.4 ph
    60 stabilizer
    120 alkalinity
    0 phosphates
    3300 salt

    The control panel shows no error codes. Just the green light for power and generating. All of the diagnostics are good with volts and amps. Pool temp is about 90. I run the pump for 8 hours a day at 90%. Usually 40-45% keeps the chlorine at a 5.

    I had the cell tested at 3 different locations. 2 of them said it was good. 1 said it failed. Unfortunately, there is only one Hayward warranty center nearby (A Pinch A Penny store) and it passed there.

    I replaced the mother board just to make sure that is working. Because of that I am thinking it has to be the cell.

    The only advice the pool stores or Hayward can give me is to have a Hayward authorized service company come to my house to check it. I am concerned that I am just going to waste money hiring a company to tell me nothing is wrong or they can't find a problem. Even if they say it is the cell, it seems like a scam that I have to pay for something that is under warranty.

    Is it the cell or is there something I am missing here? If it is the flow sensor I am assuming there would be an error code?

  2. Back To Top    #2
    Mod Squad jblizzle's Avatar
    Join Date
    May 2010
    Location
    Tucson, AZ
    Posts
    37,389

    Re: Hayward problems

    Welcome to TFP!

    Likely the SWG is fine but there is something in the water consuming it faster than the generator can make it. How does the water look?

    A SWG is great at maintain FC in a clean pool, but not effective for raising the FC from zero especially if you have algae. You need to use liquid chlorine for that.

    From the looks of your results, they are from a pool store which are not reliable or consistent. If you want to take control, then invest in one of the recommended test kits as described in Pool School.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

  3. Back To Top    #3
    Richard320's Avatar
    Join Date
    Jan 2010
    Location
    San Dimas, CA (LA County)
    Posts
    18,768

    Re: Hayward problems

    Rinse a cup or jar and push it in the pool upside down, then flip it up in front of one of the returns when the SWG is generating. A big air bubble will escape and the cup will fill with water straight out of the SWG. Test that. Even a test strip will do for this. If it's higher than the overall pool chlorine level, the SWG is working and something is consuming your chlorine as fast as it can be generated. Two things do that: organics (including algae) and sunlight. If that CYA value is correct, it's not sunlight.

    If your pool is just looking a little dull or hazy, you're very lucky. It could turn green any day. Either way, the solution is the same. We call it a SLAM.

    Here's some people who didn't catch things in time.
    First Time Shocking with Bleach
    Pretty black pool
    A little encouragement for those with algae and new to BBB
    Frog Filled Green Swamp to Oasis---Work in Progress!!!
    Before and After Pool Pics
    Before and after!
    A final picture set of how well the BBB method works!
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

  4. Back To Top    #4

    Join Date
    May 2014
    Location
    South Florida
    Posts
    4

    Re: Hayward problems

    The water is crystal clear. I have been treating with liquid chlorine since the SWG is not working. I dumped a gallon and a half of liquid chlorine in yesterday to shock it. As the chlorine gets low I have been putting liquid chlorine in as a temporary solution. The cell passed again this morning. Even after I shock it, the SWG won't maintain a level of chlorine.

    I also use test strips and the chemicals are in balance according to those. I am not sure if it will be better just to cough up the money for a new system. If there was something in the water like algae I can't see, wouldn't the chlorine shocking kill it or do I need algaecide?
    Last edited by Mattph4716; 05-24-2014 at 08:23 AM. Reason: Forgot something

  5. Back To Top    #5
    frustratedpoolmom's Avatar
    Join Date
    May 2007
    Location
    SWSuburban Chicago, IL
    Posts
    11,965

    Re: Hayward problems

    shocking is a process, not a one time application. You need to do an OCLT. Instructions are in pool school.
    Helpful links: Pool School; CYA/Chlorine Chart
    24' round AG pool, 52" high, Raypak heater; Waterway 2 spd Pump;
    150 Sq ft. Clearwater Cartridge Filter; Former and DISSATISFIED "Pool Frog" owner
    http://www.PerfectlyClearPoolService.com

  6. Back To Top    #6

    Join Date
    May 2014
    Location
    South Florida
    Posts
    4

    Re: Hayward problems

    I will get the materials to do the shocking and the over the night test. I think it is a problem of the cell working intermittently. Last Sunday afternoon, the chlorine was at .5. I ran it on super chlorinate through the night for about 14 hours and the chlorine was at a 4 on Monday. I ran it for 8 hours a day at 90% and it was a 0 on Friday afternoon. For the year and a half I had this pool, 40% would keep the chlorine at a 5 like clock work.

  7. Back To Top    #7
    Mod Squad jblizzle's Avatar
    Join Date
    May 2010
    Location
    Tucson, AZ
    Posts
    37,389

    Re: Hayward problems

    I put my money on something in the water. Get the FAS-DPD test kit and SLAM the pool following the process until you pass the 3 criteria to stop. Then see if the SWG well maintain the FC level.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

  8. Back To Top    #8

    Join Date
    May 2014
    Location
    South Florida
    Posts
    4

    Re: Hayward problems

    I just ordered the Taylor K-2006 test kit online since I couldn't find it at a store today. Hopefully it will be here by next weekend.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •