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Thread: iAquaLink Control Program Issues

  1. Back To Top    #1

    Join Date
    May 2014
    Maricopa, AZ

    iAquaLink Control Program Issues

    I just bought the iAquaLink IQ900 for my controls. I was pretty excited about about being able to control things remotely. It hooked up easy but when I tried to use the online control program things started to go down hill quickly. The first time I opened the program all was good. The second time there was no "buttons", the screen was pretty much blank. I thought I had a communication issue with the router so I daisy chained the IQ900 to my One Touch control panel and hard wired to the router but the same thing happened. The first time I opened the control program all was good but when I closed it down and opened it again no buttons. I was on the phone with tech support for about 45 minutes. The tech said that he figured my control panel was wired wrong because the IQ900 was acting funny and wasn't providing all the functionality. I went through the box and if something is wired wrong I didn't find it. Funny thing is that everything works fine without the IQ900. I also got an e-mail response from Jandy that said theres a glitch in the software and just clear the memory and start again. That didn't help.

    Has anyone else had a similar problem? I've searched and found nothing listed. My board is updated to the QQ rev, I have a VS pump, LX heater and One Touch panel. I'm not sure if I should send the IQ900 back or if I should fight with it some more.

  2. Back To Top    #2

    In the Industry
    malcolmb5325's Avatar
    Join Date
    Sep 2009
    Sydney, Australia

    Re: iAquaLink Control Program Issues

    i believe that the IQ900 is for board Rev R or higher.
    16,000lts Fibreglass, Magna Mineral Pool Water
    Jandy CV340 Cartridge filter, Zodiac TRi SWC, Z4 iAqualink, Jandy Laminar Jets, Solar Heating, Spa Jets with Jandy 1.5hp Epump operating everything.

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