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Thread: Polaris 380 going in circles

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    Polaris 380 going in circles

    We've tried all the troubleshooting tips, and while all wheels move when one is turned, the front wheel moves with a little hitch, not smoothly. I suspect this is the issue, but does it indicate a drive belt that needs to be replaced or is it the actual wheel or wheel assembly?
    inground gunite, 18x38 freeform, 3'-9' w/ diving; 3M caymen green/blue blend; Pentair 2HP whisperflo; + aux pump for water feature; SWG; Rheem heat pump; Polaris 380; Pentair TR 100 sand filter; silverlake flagstone coping/broom finish concrete deck; NPTG Aztec cobalt tile; 18" bond beam wall with water feature

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    Re: Polaris 380 going in circles

    Update -- took it to the pool store, they looked inside and everything was ok. Did find a little piece broken off the housing, so we replaced housing and it's better -- at least it's not falling over on its side -- but it's still going in circles. Hose is floating, not sinking, and all floats appear equally spaced. When we pull hose partly out of water (including backup valve), it does go straight. We had already replaced backup valve a few weeks ago, so that shouldn't be it (plus backup valve wouldn't affect straightness, would it?). Net is empty and brand new. Any ideas?!?!
    inground gunite, 18x38 freeform, 3'-9' w/ diving; 3M caymen green/blue blend; Pentair 2HP whisperflo; + aux pump for water feature; SWG; Rheem heat pump; Polaris 380; Pentair TR 100 sand filter; silverlake flagstone coping/broom finish concrete deck; NPTG Aztec cobalt tile; 18" bond beam wall with water feature

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    Re: Polaris 380 going in circles

    Update #2 -- after DH left the house, I took another look at the hose and assembly. Something just didn't look right. Came inside, pulled up a YouTube, and realized that when DH replaced the backup valve a couple of weeks ago, he put it on backwards! Only thing that saved a modicum of his dignity was that the pool guy didn't notice it either. Working like a champ now!
    inground gunite, 18x38 freeform, 3'-9' w/ diving; 3M caymen green/blue blend; Pentair 2HP whisperflo; + aux pump for water feature; SWG; Rheem heat pump; Polaris 380; Pentair TR 100 sand filter; silverlake flagstone coping/broom finish concrete deck; NPTG Aztec cobalt tile; 18" bond beam wall with water feature

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    Re: Polaris 380 going in circles

    Ha! I can just picture it now. Instead of flowing backwards the Polaris is being pushed forward by the backup valve, like trying to push a dog with a stiff leash. Or maybe a deflating balloon jetting in circles.
    20,000 gal in-ground plaster pool with sand filter. Replastered recently. Mostly adding bleach and acid. CYA was high when I took over.

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    Join Date
    Jun 2014
    Location
    andalusia al
    Posts
    3

    Re: Polaris 380 going in circles

    the last time i used my cleaner i cleaned the bag and put it back on backwards it caused the cleaner to run in circles i liked to have never figured it out
    pool is 18x36 inground with swg vinyl

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