When opening the pool, we've found that the Intellichlor IC 40 has no lights indicating that it's getting power. When I go to Settings>Intellichlor, I get a message that there is no communication and wait up to 5 min. for connection. It never connects. We took the Intellichlor to the pool company and they could not figure out what was wrong. What do you think? Should I pay $85/hour for the pool company to come and see if they can determine what's wrong even though they couldn't in the store/service area or should I just go ahead and get another Intellichlor? If I get another, I need to save money so I'm looking to order through Amazon. Has anyone else done this and are there any factors to consider ordering online? Could it be something in the panel box and not the Intellichlor?
With many questions, I thank you for some direction!